Melody Lowery
Midland,MI
Summary
Dynamic Analyst with expertise in data analysis and client relationship management. Successfully designed and implemented processes that enhanced content searchability and optimized productivity. Proficient in web analytics tracking, ensuring compliance with information security standards while fostering collaboration across teams to achieve impactful results.
Overview
9
9
years of professional experience
Work History
Information Security Support Administrator
Kelly Services
Midland, MI
07.2019 - Current
- Managed the Email Auto-Delete policy and helped troubleshoot script.
- Trained as a back-up for records management audits.
- Provided data privacy metrics updates monthly.
- Performed data entry, analysis, and reporting.
- Assisted with policy administration support, reporting, and compliance.
Search Analyst
Kelly Services
Midland, MI
05.2022 - 05.2025
- Gathered and analyzed business requirements for assigned functional and technical areas.
- Created the analysis process, consultation process, and all other relevant processes, as this was a newly created role.
- Worked closely with business process teams, technical teams, and other stakeholders to design and build objects that met requirements.
- Built, tested, and implemented application objects.
- Assisted with process improvements and optimization.
- Assisted with issue resolution.
- Ensured that functional and technical designs met business requirements, conformed to architecture standards, and optimized productivity and long-term product/system vision.
- The face of search consultations: Engaged with content owners and managers to provide guidance for optimizing their content, and enabled improvements to the searchability of their content.
- Result in relevancy analysis: Reviewed data for opportunities, made recommendations for tuning relevancy, and collaborated with technical specialists to apply and test changes.
- Conducted keyword research and identified target keywords for content optimization.
- Identified appropriate key performance indicators, reporting on key metrics from analysis of relevant data.
Full-Time Office Professional
Senior Services Midland
Midland, MI
10.2016 - 07.2019
- Created, implemented, and updated IT processes and provided computer support for administrative staff.
- Performed billing, financial and HR administrative tasks.
Education
Associate of Arts - General Studies/Management Information Analysis
Delta College
University Center, MI05.2020
Skills
- Trained in Information Security, Compliance, and Identity practices
- Ability to design, execute, optimize, and maintain processes
- Experience with expense reports and financial information systems
- Adept in technical translation
- Data analysis report creation and continued monitoring
- Web analytics tracking
- Teamwork and collaboration
- Customer Service Background
- Experience in an office environment that used medical terminology
- Understanding of Medicare and Medicaid concepts
- Experience in working with the aging population in multiple roles
- Experience in records management and data privacy audits
Timeline
Search Analyst
Kelly Services
05.2022 - 05.2025
Information Security Support Administrator
Kelly Services
07.2019 - Current
Full-Time Office Professional
Senior Services Midland
10.2016 - 07.2019
Associate of Arts - General Studies/Management Information Analysis
Delta College
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