Summary
Overview
Work History
Education
Timeline
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Melody Masuku

Omaha,NE

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

19
19
years of professional experience

Work History

CNA/MEDAID

KARE HEALTH AGENCY
02.2023 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

CNA/MEDAID

Cross Country Healthcare
05.2021 - 02.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

CNA/MEDAIDE

Heritage Pointe Communities
12.2019 - 04.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Group Senior Credit Controller

Treger Products
05.2004 - 03.2018
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Staff delegation and supervision.
  • Performing any other duties delegated by the Directors

Education

High School Diploma -

Metropolitan Community College
Omaha, NE
09.2021

Diploma in Credit Management -

Denmark College
Bulawayo,Zimbabwe
10.2007

Timeline

CNA/MEDAID

KARE HEALTH AGENCY
02.2023 - Current

CNA/MEDAID

Cross Country Healthcare
05.2021 - 02.2023

CNA/MEDAIDE

Heritage Pointe Communities
12.2019 - 04.2022

Group Senior Credit Controller

Treger Products
05.2004 - 03.2018

High School Diploma -

Metropolitan Community College

Diploma in Credit Management -

Denmark College

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