Lead Server/Bartender
That Bar & Table / Formerly Looseys
Gainesville, FL
08.2017 - 05.2024
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.