Hi, I’m
Melody Mumford
Bristol,IN
Summary
Hardworking employee enthusiastic to partner with coworkers to promote engaged, empowering work culture. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
years of professional experience
Work History
Noodles And Company
Service Ambassador
04.2023 - Current
Job overview
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Worked with floor team and managers to meet wide range of customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Greeted customers and provided outstanding customer service.
- Addressed customer complaints and inquiries to verify satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Utilized POS system to receive and process food and beverage orders.
- Enhanced customer satisfaction by maintaining clean and organized dining areas.
- Reduced wait times for guests by expediting food delivery from kitchen to tables.
- Provided attentive service and proactively assessed guest needs.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Managed high-stress situations effectively, prioritizing tasks during peak hours while maintaining exceptional quality standards.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Demonstrated knowledge of menu items and corresponding ingredients.
Taco Bell
Taco Bell Crew Member
08.2022 - 03.2023
Job overview
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout each day.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Reduced out-of-stock incidents by conducting regular inventory checks and promptly replenishing items.
- Completed approximately 50-100 orders each day, using outstanding customer service skills to complete each one efficiently.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Mummphy's Book Nook (Family Business)
Cashier/Customer Service
06.2015 - 07.2019
Job overview
- Worked as a cashier for several years and navigated customers to books of interest, took cash/credit card sales, made change, friendly with customers and helpful
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Upsold additional products and services to customers, increasing revenue.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
Education
Indiana Connections AcademyIndianapolis, IN
High School Diploma
12.2025
University Overview
- Extracurricular Activities: Drama/theatre
- Previously attended Northridge High School, moved virtual to focus on building work along with studies.
- Self studying to take AP exam in Psychology
- 50+ Hours of Volunteering Experience
- Early graduate: Graduating a semester early as a result of dedicating free time to extra credits to progress faster.
Skills
Exceptional communication, Service Minded
Customer Service, Assistance, and Relations
Work Planning and Prioritization
Retail store support
Stock management
Cash Handling, Cash Register Operations
Refunds and exchanges
Creative Thinking
Problem-Solving
Adaptable and Flexible
POS Systems
Time Management
Additional Information
- Melody is not my legal name yet, but I am working to make it my legal name in the next year. For this reason, I would like to go by this name among everybody, and to use it for all purposes outside of legal ones for the time being. My legal name is Mari Mumford for when it is absolutely needed.
- Besides very occasional weekends, I am available to work all points of each day besides Tuesday and Wednesday mornings due to transportation issues. Because of my online schooling, my schedule is very open year-round.
- I have experience with positions in every part of the day. I can work night shifts, but I would prefer to not primarily work night shifts. I am very flexible and open to negotiating.
Groups
- Northridge "Chamber Lights" Choir, 08/01/22, 09.01/23, Spending time learning music pieces and piecing them together to make an impressive sound. Perform at concerts with the choir including singing solo special act(s). Hours of improvement and hard work on our sound, representing perseverance through the putting together of pieces of music.
- Boys And Girls Club - Middlebury, Indiana, 08/01/13, 03/01/20, Participated in multiple activities within the after-school program over the 7 years, including "Torch Club", a leadership club, a garden club, and various art clubs. After-school program offered many opportunities at growing my future self and hopes, giving many examples of leadership and perseverance. A nonprofit organization that helped me grow and develop as a child into a leader-worthy young adult.
Awards
- ISSMA Solo Competition Gold Award, 02/01/22, Awarded a "Gold" rating in a solo performed after weeks of preparation and mastering, close to perfect score. Pieced together my knowledge of a song, as well as remembered it thoroughly and impressively.
- Lions Peace Poster Contest City Winner, 12/01/19, Won in an art contest to create a poster representing the idea of "peace", this led to the poster advancing in the contest. As a part of Boys & Girls Club, I was given the oppurtunity to try this contest. I composed of a well thought out drawing of what peace meant to me, resulting in an award ceremony where I was elected the city winner of the contest.
Timeline
Service Ambassador
Noodles And Company
04.2023 - Current
Taco Bell Crew Member
Taco Bell
08.2022 - 03.2023
Cashier/Customer Service
Mummphy's Book Nook (Family Business)
06.2015 - 07.2019
Indiana Connections Academy
High School Diploma