MELODY NEUMILLER
Salisbury,NC
Summary
An enthusiastic sales employee who has 5 years of working in the customer service industry. Gifted at working with all types of personalities. Is a quick learner as well as prompt, and resilient, takes duties seriously, and follows through with them. Pursuing proactive opportunities to gain better independent leadership skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Selling Flex Associate
Belk
Salisbury, NC
09.2023 - Current
- Tracked down missing orders using vendor contact information.
- Answered phone calls regarding product availability or pricing inquiries.
- Provided customer service to shoppers, including answering questions and providing product recommendations.
- Maintained friendly, outgoing and customer-focused demeanor while on sales floor.
SALES SPECIALIST
THE CONTAINER STORE
CHARLOTTE, NC
02.2022 - 02.2023
- Used POS system to process sales returns online orders, and gift card activations
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Engaged in friendly conversations with customers to better uncover individual needs
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
SALES ASSOCIATE
KOHL'S DEPARTMENT STORE
CONCORD, NC
09.2021 - 02.2022
- Developed and maintained strong working relationships with team members and customers to insure peak performance and customer satisfaction
- Served customers with knowledge and friendly support at every stage of shopping and purchasing
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Performed effectively in a self-directed work environment, managing day-to-day operations, and decisions.
BARISTA/ CASHIER
STARBUCKS
CONCORD, NC
09.2020 - 09.2021
- Worked the registers by taking orders, and processing payments and transactions
- Prepped food and beverages
- Cleaned the store and restocked supplies to ensure a smooth, quicker workday
- Helped customers with their orders and products
- Whether it was helping them decide on an item or getting a product from the back of the store to staying present and assisting customers with any other needs they have.
Education
GED -
ROWAN CABARRUS COMMUNITY COLLEGE
Skills
- Team Collaboration
- Cash Handling
- Revenue Growth
- Client Needs Assessment
- Customer Service
- Sales Expertise
- Active Listening
- Problem Solving
- Returns processing
- Sales Support
- Merchandise Stocking
- Product Labeling
- Merchandise Rotation
- Display Assembly
- Price Checking
- Customer Assistance
- Willing to Learn
- Money Handling
- Punctual and Reliable
- Friendly and Personable
- Clear Communication
- Customer Relationships
- POS Systems
- Stock replenishment\
- Stock replenishment
Affiliations
- Meeting new people
- Seeing new places
- Reading
- Writing
- Drawing
- Going on hikes
- Researching different information or topics
- Knitting
- Organizing
- Cleaning
- Gardening
- Learning
- Being outdoors
- Watching Youtube or Instagram reels
- Traveling
Certification
- Graduated Massage School
References
References available upon request.
Timeline
Selling Flex Associate
Belk
09.2023 - Current
SALES SPECIALIST
THE CONTAINER STORE
02.2022 - 02.2023
SALES ASSOCIATE
KOHL'S DEPARTMENT STORE
09.2021 - 02.2022
BARISTA/ CASHIER
STARBUCKS
09.2020 - 09.2021
GED -
ROWAN CABARRUS COMMUNITY COLLEGE
- Graduated Massage School
Similar Profiles
Shaneik PernellShaneik Pernell
Customer Service Representative/ Sales at BelkCustomer Service Representative/ Sales at Belk
Lindsey KingLindsey King
Sales Team Manager at BelkSales Team Manager at Belk
Shealyn FeiseShealyn Feise
HR Lead at BelkHR Lead at Belk