Melody Pfeiffer
Mesa,AZ
Summary
Dynamic investigator with a robust background in conducting thorough investigations and analyzing complex data, seeking to leverage expertise in a challenging new role within the investigative field. Proven ability to uncover critical insights and deliver actionable recommendations that enhance decision-making processes. Committed to maintaining the highest standards of integrity and professionalism while adapting to evolving challenges. Eager to contribute analytical skills and investigative acumen to drive successful outcomes in a forward-thinking organization.
Overview
10
10
years of professional experience
Work History
SRS Team Lead, OIC
Maricopa County Sheriff's Office
09.2025 - Current
- Resolved complex issues through effective management of sheriff’s records specialists. Enhanced team capabilities by training new employees. Achieved seamless shift operations through proactive leadership.
- Assisted in verifying warrants and maintaining accurate records. Supported entry of missing persons and stolen vehicles into NCIC. Conducted regular duties from previous position.
Sheriff’s Record Specialist, OIC
Maricopa County Sheriff's Office
07.2023 - 08.2025
- Reviewed and confirmed warrants to support law enforcement operations while managing associated records for MCSO.
- Managed entry of stolen vehicles, missing persons, and stolen firearms into NCIC to support law enforcement operations.
Background Screener
U.S. Tech Solutions (Contracted out to The Boeing Company)
06.2021 - 11.2022
- Evaluated vendor-submitted background checks against Boeing Company standards.
- Reviewed and validated educational backgrounds of Boeing Company employees to support hiring integrity.
Contact Tracer
U.S. Tech Solutions (Contracted out to The Boeing Company)
04.2020 - 10.2020
- Facilitated effective tracking of COVID-19 cases at Boeing through targeted phone interviews. Delivered detailed reports that informed management decisions and enhanced health protocols.
Background Screener
U.S. Tech Solutions (Contracted out to The Boeing Company)
04.2019 - 04.2020
- Validated vendor background checks against submitted data for Boeing Company, enhancing compliance and accuracy. Conducted thorough education verifications post-employment to ensure candidate qualifications.
Court Research Specialist
Universal Background Screening
04.2016 - 10.2018
- Conducted in-depth investigations of court records and occupational licenses for clients' applicant evaluations.
Education
Bachelor of Science - Criminology and Criminal Justice
Northern Arizona University
Flagstaff, AZ12-2012
Skills
- Leadership and Supervision
- Court Record Searches and Research
- Occupational Licensing Searches
- Phone Interview Skills
- Training
- Education Verification
- Written And Verbal Communication
- Reliability And Problem Solving
- Attention to detail
Timeline
SRS Team Lead, OIC
Maricopa County Sheriff's Office
09.2025 - Current
Sheriff’s Record Specialist, OIC
Maricopa County Sheriff's Office
07.2023 - 08.2025
Background Screener
U.S. Tech Solutions (Contracted out to The Boeing Company)
06.2021 - 11.2022
Contact Tracer
U.S. Tech Solutions (Contracted out to The Boeing Company)
04.2020 - 10.2020
Background Screener
U.S. Tech Solutions (Contracted out to The Boeing Company)
04.2019 - 04.2020
Court Research Specialist
Universal Background Screening
04.2016 - 10.2018
Bachelor of Science - Criminology and Criminal Justice
Northern Arizona University