Melody Robicheaux
Houston
Summary
I am a dedicated and compassionate individual who is passionate about supporting youth and helping them succeed. By combining my educational background in child development with strong organizational and interpersonal skills, I strive to create safe, supportive environments where individuals can grow and thrive.
Overview
6
6
years of professional experience
Work History
Member Service Representative Dispatcher
Access2Care
WFH
02.2023 - 02.2025
- Responsible for answering incoming calls from our clients, their members, member representatives, and medical facilities to set up transportation for medical appointments or to inquire about transportation and responding to these calls appropriately.
- Answer back-to-back calls to schedule non-emergency medical transportation.
- Track specific passengers and trip progress as requested.
Instructor
Greenspoint Christian academy
Houston
09.2022 - 04.2023
- Create a safe, supportive, and faith-centered classroom environment for students
- Support students’ academic, emotional, social, and spiritual development
- Incorporate prayer, scripture, and character-building activities into daily instruction
- Manage classroom behavior using positive guidance and discipline techniques
- Assess student progress and provide feedback to students and parents/guardians
- Communicate effectively with parents, staff, and administration
- Serve as a positive role model by demonstrating strong moral character and Christian values
- Participate in school events, chapel services, and extracurricular activities
- Adapt teaching methods to meet the diverse learning needs of students
Sales Associate/ Customer Service Representative
Finish Line
Houston
05.2019 - 09.2021
- Customer and Sales Representative communicate with customers, agents and adjusters to facilitate the handling of insurance, reimbursements and troubleshooting online website issues.
- Participate in training and professional development and put new skills to immediate and meaningful use.
- Ability to cooperate with and support other members of the customer service team.
Education
Associate of Science - Child Development
Houston Community College
Houston, TX 02.2026 - 04.2026
High School -
Westfield High School
Houston, TexasSkills
- Building trusting relationships
- Cultural sensitivity
- Personal care & grooming assistance
- Building client confidence & self-esteem
- One-on-one client interaction
- Communication (verbal & written)
- Active listening
- Teamwork & collaboration
- Problem-solving
- Time management
- Organization
Timeline
Associate of Science - Child Development
Houston Community College
02.2026 - 04.2026
Member Service Representative Dispatcher
Access2Care
02.2023 - 02.2025
Instructor
Greenspoint Christian academy
09.2022 - 04.2023
Sales Associate/ Customer Service Representative
Finish Line
05.2019 - 09.2021
High School -
Westfield High School