Melody Santiago
Elkins Park,PA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Coordinator
NexRep
12.2023 - Current
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Certified Pharmacy Technician
Children's Hospital Of Philadelphia, CHOP
01.2023 - 02.2024
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Certified Pharmacy Technician
Walgreens
09.2019 - 03.2022
- Conducts medication profile reviews for duplications, compliance, and allergies.
- Processes new prescriptions accurately and promptly.
- Manages escalated issues with professionalism and adherence to guidelines.
- Supports new staff training efforts.
Education
High School Diploma -
Women's Academy Of Excellence
Bronx, NY06.2017
Skills
Progress Monitoring
Multidisciplinary team collaboration
Insurance Practices
Documentation proficiency
Certification
- CPhT - Certified Pharmacy Technician
- APhA/WSU Pharmacy-Based Immunization Administration by Pharmacy Technicians
Timeline
Care Coordinator
NexRep
12.2023 - Current
Certified Pharmacy Technician
Children's Hospital Of Philadelphia, CHOP
01.2023 - 02.2024
Certified Pharmacy Technician
Walgreens
09.2019 - 03.2022
High School Diploma -
Women's Academy Of Excellence