Hi, I’m
Melody Selman
Northampton,MA
Summary
Proven leader in project & scope management, significantly elevating profit margins by 18% at Fire Equipment Inc. through meticulous financial administration & fostering robust client relationships. Mastering time management & attention to detail through advanced project goals at Trinity Solar, showcasing an exceptional ability to strategize & communicate effectively
Overview
3
years of professional experience
Work History
FIRE EQUIPMENT INC
Service Coordinator
2023.06 - 2024.08 (1 year & 2 months)
Job overview
- Advanced to a higher position within 4 months of starting the job to activate & program central system radio units in new & existing properties & supervise all incoming activity
- Successfully increased profit margins by 18% by diligently following up on outstanding customer quotes, addressing deficiencies timely, and submitting billing backlogs
- Partnered with internal stakeholders, vendors, & external clients to co- create dynamic project plans
- Resolved complex issues quickly & efficiency while maintaining professionalism
- Maintained long-lasting client relations due to outstanding rapport & customer service
TRINITY SOLAR
Project Controller
2022.08 - 2023.06 (10 months)
Job overview
- Managed incurred costs & assessed risks associated with 200 projects & developed strategies to mitigate those prospects
- Reviewed solar system blueprints daily for accuracy; made recommendations based on findings
- Facilitated communication between team members & clients by providing updates on progress towards goals & milestones
- Planned, scheduled, & coordinated project activities to meet deadlines
- Multitasked & prioritized as necessary to meet client & sales representative exigencies
MedExpress Urgent Care, Chicopee, MA
Front Office Assistant
2021.03 - 2022.08 (1 year & 5 months)
Job overview
- Received 2 Diamond Awards for Above & Beyond Performance
- Greeted & registered up to 105 patients on average a day
- Handled insurance package verification
- Organized patient out-source referrals to other specialties
- Proven ability to learn quickly & adapt to new situations
- Proved successful working within tight deadlines & a fast-paced environment.
Education
CORNELL UNIVERSITY , Ithaca, NY
PMP
02.2025
MOUNT HOLYOKE COLLEGE , South Hadley, MA
Neuroscience and Behavior
12.2016
Skills
- Project Management, Scheduling, Tracking, Planning & Monitoring, Contract & Project Development & Recovery
- Project Scope & Analysis, Data Review, Project Closure, Project Estimation & Bidding
- Risk, Staff, & Workflow Management, Resource Allocation, Strategic Planning
- Cross-Functional Collaboration, Teamwork & Leadership, Empathy, Stakeholder Communication, Client Rapport, Active Listening
- Advanced Problem-Solving, Detail Oriented, Exceptional Organizational Skills, Time Management, Task Prioritization, Creative Thinking, Adaptability, Strong Verbal & Written Presentation, Conflict Resolution
- Salesforce, Microsoft Office & 360, SharePoint, Adobe, Athena, DocuTap, Point of Sale, RetailSTAR, Canva
- Telephone communication
Scuba Diving
I've had the incredible opportunity to embark on 3 thrilling scuba diving yacht trips. During most of these expeditions, I've had unforgettable encounters with sharks, which have become my absolute favorite experiences.
Fictional Writing
For half a decade, I've poured my heart & soul into a captivating scientific fiction novel, carefully transforming it into an enthralling online narrative.
Composer
I am a seasoned guitarist with over 15 years of experience. Additionally, I take pride in having composed 3 successful albums.
Timeline
Service Coordinator
FIRE EQUIPMENT INC
2023.06 - 2024.08 (1 year & 2 months)
Project Controller
TRINITY SOLAR
2022.08 - 2023.06 (10 months)
Front Office Assistant
MedExpress Urgent Care
2021.03 - 2022.08 (1 year & 5 months)
CORNELL UNIVERSITY
PMP
MOUNT HOLYOKE COLLEGE
Neuroscience and Behavior
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