Melody Spears

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Delivered goods and products to customer on time and in excellent condition.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Upheld high standards of professionalism and discretion when working with high-value clients.

· Worked with POS system to place orders, manage bills, and handle complimentary items.

· Cultivated warm relationships with regular customers.

· Maintained clean and organized dining areas to uphold restaurant hygiene standards.

· Resolved customer complaints promptly and professionally to maintain positive reputation.

· Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

· Explained menu items and suggested appropriate options for food allergy concerns.

· Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

· Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

· Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

· Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

· Cultivated warm relationships with regular customers.

· Oversaw daily operations of service team, delegated tasks, and trained new staff.

· Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Represented organization positively and professionally while providing community with much-needed services.
• Kept case files updated, accurate and aligned with requirements.