Chuck Stone
Hacienda Heights,CA
Summary
Reliable internet manger offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Creative Internet Sales Manager with 7 plus years of product and customer service experience. Committed to keeping customers up to date on new product innovations and upselling upgraded models. Skilled at maintaining relationships with customers and keeping detailed records. Reliable internet manger offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
Work History
Internet Sales Director
Chino Hills Ford
Chino Hills , CA
01.2019 - 02.2020
- Coached nine car sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 20%.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Internet Sales Manager
Huntington Beach CDJR
Huntington Beach, CA
05.2015 - 09.2017
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Internet Manager
McKenna Volkswagen
Cerritos., CA
09.2017 - 08.2018
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Co Owner
That’s Amore Pizzeria
Whittier, CA
08.2018 - 01.2019
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
National Sales Manager
Roadmax Automotive
City Of Commerce, CA
04.2010 - 05.2015
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Empowered and led driven sales team to build product awareness and exceeded revenue targets.
- Established and adjusted selling prices by monitoring costs, competition and supply and demand.
- Drafted comprehensive sales plans and approved budget expenditures to meet project goals.
Education
General - General Studies
Los Altos High School
Hacienda Heights06.1972
Business And Marketing
CAL State Fullerton
Fullerton, CA09.1974
Skills
- Customer service
- Product or Service expertise
- Cold Calling
- Merchandising
- Team management
- Project organization
- Problem resolution
- Supervision
Accomplishments
- Supervised team of 9 to 12 staff members.
- Collaborated with team members from 9 to 12. in the deveovemt of
- Marketing strategies.
Timeline
Internet Sales Director
Chino Hills Ford
01.2019 - 02.2020
Co Owner
That’s Amore Pizzeria
08.2018 - 01.2019
Internet Manager
McKenna Volkswagen
09.2017 - 08.2018
Internet Sales Manager
Huntington Beach CDJR
05.2015 - 09.2017
National Sales Manager
Roadmax Automotive
04.2010 - 05.2015
General - General Studies
Los Altos High School
Business And Marketing
CAL State Fullerton
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