Melody Tauzin
Baton Rouge,LA
Summary
Outgoing Office Administrator with background in managing business operations and streamlining processes. Strengths include problem-solving, and maintaining efficiency in fast-paced environments. Previous roles demonstrate strong leadership skills, the ability to improve workflows, and a commitment to promoting team cooperation.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Office Administrator
Touchstone ABA
Baton Rouge, LA
02.2025 - Current
- Processed client arrivals and departures in accordance with Insurance and Medicare protocols.
- Maintained HIPAA documentation for site visitors and maintenance personnel to ensure compliance and security.
- Managed all medical forms and data sheets needed to implement client services.
- Coordinated and facilitated on site TeleHealth sessions.
- Coordinated and facilitated on-site TeleHealth sessions.
- Developed training programs to enhance employee efficiency and retention. to maximize efficiency and retention of Employee training.
- Maintained electronic filing system for easy document retrieval.
- Coordinated and managed daily administrative operations of the office.
- Took messages and ensured callers were connected with the right personnel or department.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Filtered emails based on importance and escalated issues to leadership.
Registered Behavioral Technician
Touchstone ABA
Baton Rouge, AL
02.2023 - 03.2024
- Conducted direct one-on-one sessions to teach social and communication skills.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Implemented individualized treatment plans for clients with developmental disorders.
- Collaborated with interdisciplinary teams to accurately assess and address client needs.
- Maintained accurate documentation of client behavior and treatment outcomes.
- Utilized data collection methods to track client responses and interventions.
- Participated in ongoing training to stay updated on best practices in ABA therapy.
- Fostered a positive environment that enhanced client engagement and learning outcomes.
- Provided verbal prompts and physical guidance to support client learning.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Implemented visual supports such as schedules, picture cards.
- Facilitated social skills groups for children with Autism Spectrum Disorders.
- Engaged students through play activities while incorporating therapeutic techniques.
- Modeled appropriate social behaviors for students and provided feedback.
- Trained staff members to implement behavioral interventions and utilize positive reinforcement strategies effectively.
- Assisted patients improve social relationships and engagement.
- Supported patients in improving their ability to perform everyday tasks. in performing activities of daily living.
Education
Bachelor of Arts - Graphic Design
Louisiana Christian University
Pineville, LA 09.2001 - 09.2005
Port Allen High School
Baton Rouge, LASkills
- TeleHealth coordination
- Compliance management
- Data management
- Document control
- Office administration
- Administrative support
- File maintenance
- Managing office supply inventory
- Inventory management
- Spreadsheet development
- Staff training
- Problem solving
Timeline
Office Administrator
Touchstone ABA
02.2025 - Current
Registered Behavioral Technician
Touchstone ABA
02.2023 - 03.2024
Bachelor of Arts - Graphic Design
Louisiana Christian University
09.2001 - 09.2005
Port Allen High School