Melody VanHoute
Lyons,NY
Summary
Detail-oriented professional with extensive experience in payroll processing for over 100 companies, office management. Can multitask and work well under pressure. Skilled in ADP, QuickBooks, and Excel, with a proven track record in managing teams of 5-7 employees and processing 150 payrolls. Strong background in compliance, client service, and person-centered care.
Willing to relocate to: Ocala, FL
Overview
1
1
Certification
21
21
years of professional experience
Work History
DSP (Direct Support Professional)
NYS Finger Lakes DDSO
Newark, NY
12.2024 - Current
- Provided direct support and assistance to individuals with disabilities in daily activities, enhancing quality of life and fostering independence.
- Implemented personalized care plans for each individual, ensuring specific needs and goals were consistently met and documented.
- Promoted independence by teaching essential life skills such as cooking, cleaning, and budgeting, resulting in increased self-sufficiency.
- Monitored individuals' health conditions and reported concerns to medical professionals, ensuring timely intervention and improved health outcomes.
- Organized recreational activities and outings, facilitating socialization and community integration for individuals with disabilities.
- Documented daily activities, progress notes, incidents, and other relevant information accurately and timely to maintain compliance and continuity of care.
- Ensured the safety of individuals by implementing appropriate safety measures at all times, reducing incidents and maintaining a secure environment.
- Demonstrated strong problem-solving skills by effectively resolving conflicts or addressing issues during daily interactions with clients.
Payroll Specialist
Alliance Payroll Solutions
Fairport, NY
04.2024 - 01.2026
- Processed 150 payrolls using ADP Software, ensuring timely and accurate payments for multiple clients.
- Assisted companies with New Hire packets, streamlining onboarding and ensuring compliance with employment regulations.
- Processed 65 companies' 401K payments weekly, maintaining accuracy and meeting strict deadlines.
- Generated annual 401K reports, supporting financial planning and regulatory compliance for client companies.
- Utilized Excel to create and manage detailed payroll and benefits reports, improving data accuracy and reporting efficiency.
Office/Payroll Manager
Nicholas Financial Services
Newark, NY
12.2005 - 04.2024
- Processed payrolls from beginning to end for 100+ companies, ensuring accuracy and timely distribution of employee compensation.
- Managed quarterly and annual payroll taxes and reports, maintaining compliance with federal and state regulations.
- Processed 401K payments and annual reports, supporting retirement planning and regulatory adherence for client companies.
- Supervised office operations and managed a team of 5-7 employees, enhancing workflow efficiency and team performance.
- Provided customer service and resolved client inquiries, ensuring high satisfaction and retention rates.
- Utilized QuickBooks and Xero for accounting tasks, improving financial record accuracy and streamlining bookkeeping processes.
- Processed NYS sales tax reports for 45+ companies quarterly and annually, ensuring compliance and timely submissions.
- Assisted clients' employees with hiring packets, facilitating smooth onboarding and documentation processes.
Education
Bachelor's degree - Business Administration
Medaille College
05.2006
Skills
- Care plans
- ADP software
- Meal preparation
- Payroll processing
- Working with people with developmental disabilities
- Compliance reporting
- Medication administration
- Cleaning
- Assisting with ADLs
- QuickBooks
- 401(k) administration
Certification
- CPR Certification
- Driver's License
Timeline
DSP (Direct Support Professional)
NYS Finger Lakes DDSO
12.2024 - Current
Payroll Specialist
Alliance Payroll Solutions
04.2024 - 01.2026
Office/Payroll Manager
Nicholas Financial Services
12.2005 - 04.2024
Bachelor's degree - Business Administration
Medaille College