Melody Yang
Sacramento,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Assistant Front Office Manager
Dr. Chee Chang
Sacramento
03.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors
- Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
- Managed multiple phone lines effectively while remaining composed under pressure during high call volume periods.
Fast Food Worker
Dairy Queen Grill & Chill
Sacramento, CA
01.2020 - 04.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
Dental Assisting
Unitek College - Sacramento
Sacramento, CA03.2025
High School Diploma -
Luther Burbank High School
Sacramento, CA06.2022
Skills
- Customer Service
- Scheduling
- Guest check-in and out procedures
- Fast and efficient service worker
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Engaging personality
- Patience and Empathy
Languages
Hmong
Full Professional
Timeline
Assistant Front Office Manager
Dr. Chee Chang
03.2022 - Current
Fast Food Worker
Dairy Queen Grill & Chill
01.2020 - 04.2021
Dental Assisting
Unitek College - Sacramento
High School Diploma -
Luther Burbank High School