Melody Houston
Thousand Oaks,CA
Summary
Enthusiastic multi-talented teacher,coach and mentor with successful history guiding individuals to achieve goals.
Dedicated fitness professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations.
Overview
39
39
years of professional experience
Work History
Medical Receptionist
Westlake Dermatology Associates
03.2022 - Current
- Maintain an organized & streamlined appointment scheduling system.
- Support clinical teams, for optimal patient care in well established practice.
- Manage high volume phone,email & communications in fast paced offices.
- Complete tasks accurately with efficient follow-up using proprietary software programs.
- Adhere to strict HIPAA guidelines protect sensitive information
- Keep accurate records,
Front Desk Medical Receptionist
Second Chance Hearing
10.2016 - 07.2020
- Front office registration & efficient scheduler.
- Patient rapport compassionate care.
- Coordinated surgery criteria for cochlear implant.
- Effectively managed growth of new provider additions
- Answer phones daily for 3-8 audiology doctors.
Program Developer/Instructor
YMCA & The Little Gym
01.2010 - 10.2016
- Developed lesson plans & taught classes for parent/child through adults
- Collaborated with owner on progressive non-competitive education,increasing membership & retention
- Worked independently on projects to benefit mission statement goals for non-profit organization
- Increased student confidence maintaining safe space to learn
- Gymnastics, tumbling & acrobatics
Teacher Choreographer Performer
LACB And School Of Dance
01.1985 - 04.2014
- Over 30 years experience: dance choreography,theater,performance and production.
- Planned,prepared, demonstrated and taught lessons.
- Promoted creative opportunities for students and colleagues to grow and thrive within safe & dynamic learning environments.
- Organized,auditioned and led rehearsals for successful showcasing students work.
- Developed strong relationships with students, parents, and colleagues.
Director of Fitness and Sports Nutrition
Ice Castle International Training Center And Spa
01.1990 - 01.2006
- Off Ice Director and Trainer
- Developed,Collaborated and Facilitated training protocol for National,International,World-Class and Olympic Figure Skaters
- Facilitated Individualized private and group workshops; increasing revenue during summer camps
- Wellness coordinator for women at Castle Spa
- Motivated and mentored athletes,who consistently achieved lifetime goals
- Collaborated with professionals to design various therapeutic modalities for elite athletes
- Pilates rehabilitation specialist.
Education
B.A Theater Arts - Dance Theater
University of California, Los Angeles
Westwood, CA03.2025
Associate of Arts Dance - Modern Dance
Los Angeles Pierce College
Woodland Hills, CA06.1979
Skills
- Experienced operations manager
- Membership promotion & retention
- Client education
- Interpersonal communication
- Health and Safety Regulations
- Fitness assessment
- Wellness program creation
Timeline
Medical Receptionist
Westlake Dermatology Associates
03.2022 - Current
Front Desk Medical Receptionist
Second Chance Hearing
10.2016 - 07.2020
Program Developer/Instructor
YMCA & The Little Gym
01.2010 - 10.2016
Director of Fitness and Sports Nutrition
Ice Castle International Training Center And Spa
01.1990 - 01.2006
Teacher Choreographer Performer
LACB And School Of Dance
01.1985 - 04.2014
B.A Theater Arts - Dance Theater
University of California, Los Angeles
Associate of Arts Dance - Modern Dance
Los Angeles Pierce College
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