Melonee Harris
Spring,TX
Summary
Skilled team player with strong background in customer service environments. Motivated worker with strong organizational and prioritization skills. Works well independently to handle assignments and providing effective resolutions. Flexible and hardworking in deadline-driven environments.
Overview
9
9
years of professional experience
Work History
Care Specialist
Access2Care
Houston, TX
06.2022 - Current
- Applied critical problem solving skills after reviewing evidence from grievance investigations.
- Assisted in developing strategies for resolving grievances.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Server
Buffalo Wild Wings
Houston, Tx
06.2016 - 04.2019
- Trained new servers in restaurant procedures, customer service standards and company policies
- Performed multiple tasks at once with high service qualities
- Worked with restaurant managers and supervisors to enforce highest standards of service
- Delivered high level of customer service to set tone for entire restaurant
Medical Assistant
Texas Children Hospital-The Woodlands
Houston, Tx
09.2016 - 08.2017
- Assisted physicians and clinicians with examinations, procedures, and vital signs monitoring
- Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic
- Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions
- Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients, and scanning documents
- Answered phone calls and scheduled or followed-up appointments
Education
Associate of Arts - General Studies
Lonestar College- North Harris
Houston, Tx12.2017
Diploma - Medical Assistant
Remington College- North Houston
Houston, Tx09.2016
BBA - Accounting
Lamar University
Beaumont, TxSkills
- Exceptional communication skills
- MS Windows proficient
- Active listening
- Highly dependable
- Time management
- Creative problem solver
- Quick Learner
- Multitasker
- Team leadership skills
- Data entry proficiency
- Active listening skills
Timeline
Care Specialist
Access2Care
06.2022 - Current
Medical Assistant
Texas Children Hospital-The Woodlands
09.2016 - 08.2017
Server
Buffalo Wild Wings
06.2016 - 04.2019
Associate of Arts - General Studies
Lonestar College- North Harris
Diploma - Medical Assistant
Remington College- North Houston
BBA - Accounting
Lamar University