Summary
Overview
Work History
Education
Skills
Timeline
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Melonie Fedorchuk

Framingham,MA

Summary

Aim to enhance customer satisfaction and boost sales at DCD Automotive through exceptional communication and skilled negotiation. Demonstrated strong empathy and flexibility, effectively addressing guest needs and fostering loyalty. Achieved significant reductions in wait times, showcasing a commitment to efficiency and guest relations.

Overview

4
4
years of professional experience

Work History

Guest Advocate

Target
10.2023 - Current
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

Salesperson

DCD Automotive
02.2023 - 10.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Cashier

Trader Joe's
08.2020 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Culinary Arts -

Blue Hills Regional Vocational High School
Canton, MA
05.2013

Skills

  • Exceptional communication
  • Strong empathy
  • Stress Tolerance
  • Guest Relations
  • Customer Service
  • Guest accommodations
  • Flexible Schedule

Timeline

Guest Advocate

Target
10.2023 - Current

Salesperson

DCD Automotive
02.2023 - 10.2023

Cashier

Trader Joe's
08.2020 - 02.2022

Culinary Arts -

Blue Hills Regional Vocational High School

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Melonie Fedorchuk