Summary
Overview
Work History
Education
Skills
Timeline
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Melony Mccabe

Stafford,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Sales Associate/Freight Handler

Five Below
06.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Lead Key Holder

Five Below
04.2017 - 01.2020
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

C.D. Hylton High School
Woodbridge, VA
06.2000

Skills

  • Customer Service
  • Store Opening and Closing
  • Retail Store Operations
  • Adapt to Diverse Groups
  • Multitasking
  • Have an Adult Family member who is Intellectually Disabled
  • Knowledge of how to care for people who have special needs

Timeline

Sales Associate/Freight Handler

Five Below
06.2021 - Current

Lead Key Holder

Five Below
04.2017 - 01.2020

High School Diploma -

C.D. Hylton High School

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