Melson Cobb Jr
Medford,NY
Summary
Student with service industry and clerical experience. Eager to learn and thrive in new challenging environments.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Westhampton Country Club
07.2023 - 08.2023
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
STUDENT WORKER
Suffolk County Community College
09.2022 - 05.2023
- Maintained front office by answering phones and greeting students and visitors
- Performed general administrative functions such as filing paperwork, answering phones, taking messages.
CREW MEMBER
Regal Cinemas
12.2021 - 05.2023
- Handled customer complaints in a professional and courteous manner
- Cross-trained in multiple positions within the store as needed
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Provided customer feedback to management.
CREW MEMBER
McDonald's
06.2021 - 03.2022
- Utilized problem-solving skills when resolving conflicts among team members or customers
- Provided customer feedback to management
- Processed payments accurately and efficiently using the point-of-sale system
- Planned ahead for potential problems that may arise during shift.
Education
No Degree - Music
Suffolk County Community College
Selden, NYBachelor of Science - Audio Production
Hampton University
Hampton, VA05.2026
High School Diploma -
Patchogue-Medford High School
Medford, NY06.2021
Skills
- Strategic Thinking
- Customer Service
- Time Management
Timeline
Restaurant Waiter
Westhampton Country Club
07.2023 - 08.2023
STUDENT WORKER
Suffolk County Community College
09.2022 - 05.2023
CREW MEMBER
Regal Cinemas
12.2021 - 05.2023
CREW MEMBER
McDonald's
06.2021 - 03.2022
No Degree - Music
Suffolk County Community College
Bachelor of Science - Audio Production
Hampton University
High School Diploma -
Patchogue-Medford High School