Work-life balanceFlexible work hoursWork from home optionCareer advancement
Summary
Dedicated professional with strong multitasking abilities and a focus on customer satisfaction. Proven skills in maintaining cleanliness and organization while delivering compassionate care. I am a quick learner and pick up on things easily.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Housekeeper
Hampton Inn By Hilton
Dyersburg, TN.
06.2023 - 10.2023
Maintained cleanliness and organization of guest rooms and common areas.
Responded promptly to guest requests for additional amenities or services.
Utilized time management skills to complete tasks efficiently within designated shifts.
Followed safety protocols to handle cleaning chemicals and equipment effectively.
Collaborated with team members to meet high standards of room preparation.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Manager
412 General Store & Hobo Diner
Freindship, TN.
03.2017 - 09.2021
Streamlined inventory management processes to reduce stock discrepancies and improve order fulfillment efficiency.
Oversaw daily operations, ensuring compliance with health and safety regulations while maintaining quality standards.
Fostered a positive work environment through effective team leadership and conflict resolution strategies.
Enhanced workflow efficiency by introducing new scheduling practices that improved labor allocation across shifts.
Mentored junior staff, providing guidance on best practices in customer engagement and operational procedures.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Done end of day deposits and paper work efficiently.
Cross-trained existing employees to maximize team agility and performance.
Barista
Bus Stop Cafe
Dyersburg, TN
01.2016 - 09.2016
Prepared and served high-quality beverages, ensuring customer satisfaction through attention to detail.
Maintained cleanliness and organization of work area, adhering to health and safety regulations.
Operated espresso machines and brewing equipment, demonstrating proficiency in beverage preparation techniques.
Assisted customers in selecting menu items, providing knowledgeable recommendations based on preferences.
Caretaker
Personal- Individual
Dyersburg, TN
01.2012 - 05.2016
Provided daily care and support for residents, ensuring comfort and safety.
Maintained cleanliness and organization of living spaces to promote a healthy environment.
Coordinated recreational activities to enhance social interaction among residents.
Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
Remained alert to problems or health issues of clients and competently responded.
Cashier
Tobacco Dock
Dyersburg, TN
09.2010 - 11.2011
Processed customer transactions efficiently using point-of-sale systems.
Handled cash, credit, and check payments accurately to ensure financial integrity.
Assisted customers with inquiries and product information to enhance satisfaction.
Maintained clean and organized checkout areas to promote a welcoming environment.
Trained new staff on register operations and customer service best practices.
Monitored inventory levels and restocked items to minimize outages during peak hours.
Waitress
Todds Cafe
Dyersburg, TN
02.2009 - 01.2010
Delivered exceptional customer service in high-volume dining environment.
Managed multiple tables efficiently during peak hours, ensuring timely order delivery.
Collaborated with kitchen staff to communicate special requests and dietary restrictions.
Trained new team members on restaurant procedures and service standards.
Office Assistant
Town & Country
Halls, TN
03.2008 - 05.2009
Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
Managed scheduling and appointments, optimizing time for team members and executives.
Assisted in preparation of reports and presentations, enhancing communication effectiveness.
Implemented filing systems, improving document retrieval and organizational efficiency.
Responsible for accurate paper work, deposits and register count down.