Melva "Dee" Ingram
Tyler
Summary
Dedicated professional with extensive experience in housekeeping, customer service, and infection control. Skilled in multitasking, organization, and implementing improved cleaning techniques to enhance operational efficiency and ensure high sanitation standards.
Overview
28
28
years of professional experience
Work History
Housekeeper in Surgery and PreOp
HHS Environmental Services
Tyler, TX
02.2022 - Current
- Maintain cleanliness and sanitation standards across multiple facilities.
- Operate cleaning equipment efficiently to ensure thorough service delivery.
- Collaborate with team members to address challenges and streamline operations effectively.
- Conduct regular inspections to identify areas requiring additional attention.
- Implement improved cleaning techniques that enhanced overall efficiency of workflows
Sales Associate
Kohls Department Store
Tyler, TX
10.2010 - 09.2015
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Assisted in inventory management, maintaining stock accuracy and product availability.
- Trained new sales associates on store policies, procedures, and customer engagement techniques.
- Collaborated with team members to achieve sales goals and improve store performance.
- Monitored cash register operations, ensuring accurate transactions and balancing at end of shifts.
Associate
Dairy Queen
Dayton, TX
01.2009 - 11.2010
- Supervised daily operations to ensure efficient service and customer satisfaction
- Trained and mentored new staff on operational procedures and customer service standards
- Implemented inventory management practices to reduce waste and optimize stock levels
- Streamlined workflow processes, enhancing overall team productivity and service speed
Crew Member-Assistant Manager
Jack in the Box
Dayton, TX
05.1998 - 10.2008
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Assisted in food preparation and cooking procedures to maintain quality and safety standards.
- Operated point-of-sale system efficiently for accurate order processing and payment handling.
- Collaborated with team members to streamline operations during peak hours, improving service speed.
- Maintained cleanliness of dining area and kitchen to comply with health regulations and improve guest experience.
- Trained new crew members on operational procedures and customer service best practices to ensure consistency.
Education
GED -
Lee College
Baytown, TXSkills
- Housekeeping
- Customer service
- Deep cleaning expertise
- Physically strong
- Infection control
- Quality assurance
- Multitasking and organization
- Detail-oriented
Timeline
Housekeeper in Surgery and PreOp
HHS Environmental Services
02.2022 - Current
Sales Associate
Kohls Department Store
10.2010 - 09.2015
Associate
Dairy Queen
01.2009 - 11.2010
Crew Member-Assistant Manager
Jack in the Box
05.1998 - 10.2008
GED -
Lee College