Summary
Overview
Work History
Education
Skills
Timeline
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Melva Maria Ferguson

Columbus

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Receptionist Translator

Mercymed Of Columbus
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

GED -

ALTERNATIVE EDUCATION CENTER
Junction City, KS
07.1989

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Scheduling
  • Scheduling appointments
  • Greeting and Seating Clients
  • Basic Math
  • Bank Deposits

Timeline

Receptionist Translator

Mercymed Of Columbus
06.2023 - Current

GED -

ALTERNATIVE EDUCATION CENTER

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Melva Maria Ferguson