Flor Perrusquia
Springfield,TN
Summary
Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.
Overview
10
10
years of professional experience
Work History
Receptionist Translator
Shine Pediatric Therapy
Springfield, TN
11.2019 - 04.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Facilitated communication between departments, improving overall organizational efficiency.
Teller/Customer Service Representative/Sales
Advance Financial 24/7
White House, TN
09.2016 - 02.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Cashier
Sam's Club
Hendersonville, TN
09.2015 - 05.2016
Industrial Worker/Floater
Electrolux
Springfield, TN
03.2015 - 09.2015
Cashier/Hostess
Lalo's Mexican Food
White House, TN
09.2014 - 03.2015
Cashier/Hostess
El Alteno Mexican Restaurant
Springfield, TN
04.2011 - 08.2014
Education
High School Diploma -
East Robertson High School
Cross Plains, TN06.2012
Skills
- Strong communication skills
- Bilingual
- Strong organizational skills
- Active listening skills
- Courteous demeanor
- Energetic work attitude
- Large cash/check deposits expert
- Telephone inquiries specialist
- Customer service expert
- Adaptive team player
- Opening/closing procedures
Locations
- White House, White House, TN
- Hendersonville, Hendersonville, TN
- Springfield, Springfield, TN
Career Overview
Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist Translator
Shine Pediatric Therapy
11.2019 - 04.2021
Teller/Customer Service Representative/Sales
Advance Financial 24/7
09.2016 - 02.2018
Cashier
Sam's Club
09.2015 - 05.2016
Industrial Worker/Floater
Electrolux
03.2015 - 09.2015
Cashier/Hostess
Lalo's Mexican Food
09.2014 - 03.2015
Cashier/Hostess
El Alteno Mexican Restaurant
04.2011 - 08.2014
High School Diploma -
East Robertson High School