Melville Johnson
Burlington,NJ
Summary
Adept at driving operational excellence, I spearheaded initiatives at McKesson that resulted in significant savings and efficiency gains. My leadership fostered a culture of continuous improvement and team development, enhancing warehouse operations management and collaboration. Achievements include a project that saved $120k annually and a 10% reduction in shipping errors, showcasing my Lean Six Sigma expertise and resilient team-building skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Operations Supervisor
McKesson
Robbinsville, NJ
06.2019 - 11.2024
- Contributed to the successful onboarding of high-level accounts, resulting in high customer satisfaction and account retention
- Continuous improvement project consolidating shipping routes resulted in $120k in annual savings (2023-2024)
- Reduced shipping errors by 10% through improved signage and ongoing training
- Increased on-time departures by 5% by implementing a trailer back-filling strategy
- Developed team members through regular performance evaluations, coaching, and feedback, leading to improved performance
- Maintained consistent workflow and high productivity by proactively identifying and resolving operational issues
- Promote safe working environment by enforcing safety protocols and conducting regular monthly safety audits
- Collaborated effectively with cross-functional teams to resolve customer issues, improve processes, and conduct research
- Oversaw all pick, pack, and ship operations for core hospital accounts, managing a Friday shift of 30+ associates
- Improved Friday shift performance for on-time shipments, order accuracy, and productivity, surpassing established KPIs
- Conducted training for associates on the safe operation and safety procedures of powered industrial trucks (PIT)
- Conducted interviews and made hiring decisions for lead and associate-level roles
- Maintained accurate timekeeping, attendance/PTO records, and ensured schedule adherence
- Lean Six Sigma Green Belt project
- Managed outbound shipments, coordinating directly with couriers to ensure on-time pick-ups and delivery
Warehouse Lead
McKesson
Robbinsville, NJ
09.2017 - 06.2019
- Oversaw picking and packing processes to ensure accurate and timely order fulfillment, adhering to shipping departure schedules
- Ensured timely completion of emergency replenishment to maintain workflow and efficient operations
- Assisted the trainer in new associate onboarding, ensuring a smooth transition into the team
- Maintained consistent communication throughout the shift with other department leads to ensure seamless operational workflow
- Management support
- Supervised pickers operating both automated and manual systems
- Maintained fully stocked work areas to ensure uninterrupted workflow and efficient operations
- Manage employee break and lunch schedules
- Maintained daily housekeeping standards to ensure a safe and efficient work environment
- Oversaw Staging and Shipping areas
Warehouse Associate
McKesson
Robbinsville, NJ
08.2013 - 06.2019
- Performed core warehouse functions including put-away, replenishment, picking, packing, staging and shipping of customer orders, ensuring accurate and timely fulfillment
Education
Jazz Performance
Temple University
01.1995
Associate of Arts - Business and Travel & Tourism
Paddington College
London, England05-1987
High School Diploma -
Mill Hill Senior High School
Skills
- Adaptable
- Resilient
- Team Building
- Warehouse Operations Management
- Collaborative Team Management
- Supervision
- Task Prioritization Skills
- Quality Management
- Lean Six Sigma
- Continuous Improvement
- Equipment Maintenance Coordination
- Powered Equipment Training
- Workforce Development
- Development
- Employee Performance Evaluation
- Coaching
- HR Collaboration
- Recruitment
- Hiring
- Reporting
- OSHA Compliance
- DEA Compliance
- FDA Compliance
- Project Management
- Safety Management
- Timekeeping Management
- Attendance Management
- Employee Scheduling
- Cross-functional Collaboration
Certification
Lean Six Sigma Yellow Belt
Professional Development
- DSCSA Advance Planning Workshop, 2024
- Lean Six Sigma Green Belt, in progress
- Continuous Improvement Projects, 2023, 2024
Timeline
Warehouse Operations Supervisor
McKesson
06.2019 - 11.2024
Warehouse Lead
McKesson
09.2017 - 06.2019
Warehouse Associate
McKesson
08.2013 - 06.2019
Jazz Performance
Temple University
Associate of Arts - Business and Travel & Tourism
Paddington College
High School Diploma -
Mill Hill Senior High School
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