Melvin Escobar

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.

Supervisor:

Leydi Karina L.

(540) 221-5686

Leydikarina1988@gmail.com

4197 Plank Rd, fredericksburg, va, 22407

• Delivered customer checks and securely processed credit card or cash payments.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
• Used restaurant industry terms and lingo to effectively communicate with front-of-house and back-of-house staff.
• Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
• Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
• Memorized frequent customer preferences to build relationships and loyalty.

Supervisor:

Oliver Monroe

(540)842-4140

12131 Amos Ln, fredericksburg, va 22407