Melvin Chand
Patterson,CA
Summary
Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.
Overview
12
12
years of professional experience
Work History
Owner Operator
Self-employed
Hayward, CA
11.2021 - 08.2023
- Maintaining a sterile environment including proper cleaning procedures and various equipment.
- Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Immediately reports any unsafe situations or service calls to Route Manager or Dispatch before attempting service.
- Participates and cooperates in all scheduled training, briefings, and meetings as required by Route Manager.
- Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts.
Package Handler
OnTrac
Fremont, CA
09.2015 - 08.2016
- Delivered parcels to homes and businesses within specified time frames.
- Organized packages according to type, size, destination, and other specifications.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Loaded completed orders on pallets according to delivery numbers.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair.
Express Service Technician
Pep Boys
San Leandro, CA
09.2011 - 06.2012
- Performed automotive preventive maintenance and inspected tires.
- Planned work procedures using charts, technical manuals and experience.
- Adhered to quality control processes when completing repairs.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Operates vehicle in accordance with Occupational and Safety Health Act (OSHA) and Department of Transportation (DOT) requirements as well as all local, state and federal requirements and Company expectations for the Fleet; maintains a clean and safe vehicle.
Education
High School Diploma -
Hayward High School
Hayward, CA06-2007
Skills
- Operations Oversight
- Operations Management
- Financial Planning
- Customer Service-Focused
- Equipment Inspection
- Facility Maintenance
Timeline
Owner Operator
Self-employed
11.2021 - 08.2023
Package Handler
OnTrac
09.2015 - 08.2016
Express Service Technician
Pep Boys
09.2011 - 06.2012
High School Diploma -
Hayward High School