MELVIN DOUGLAS
Montgomery,AL
Summary
Dependable Production Team Member skilled at running machinery, assembling components and packaging completed work. Offers strong knowledge of quality control procedures and inspections. Performs well in fast-paced environments with high production demands. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Hardworking with strong background in industry production environments. Operates machinery correctly to meet job-specific requirements and maintain maximum production uptime. Good at following directions and backing up team members.
Overview
14
14
years of professional experience
Work History
PRODUCTION TEAM MEMBER
Hyundai Motor Manufacturing Alabama
05.2019 - 01.2024
- Increased production efficiency by implementing lean manufacturing principles and reducing waste.
- Maintained a safe working environment through adherence to safety protocols and regular equipment inspections.
- Collaborated with team members to assemble high-quality products on time, meeting customer specifications.
- Optimized workflow by organizing workstations for increased productivity and reduced downtime.
- Minimized production errors through strict attention to detail and quality control measures.
- Supported cross-functional teams in the development and implementation of new production processes.
- Provided training to new team members, ensuring consistent performance standards across the team.
- Assisted in inventory management, maintaining accurate records of raw materials and finished goods.
- Achieved timely production targets by effectively managing time and resources within the team.
PRODUCTION TEAM MEMBER
Aerotek
06.2014 - 05.2019
- Maintained a safe working environment through adherence to safety protocols and regular equipment inspections.
- Provided training to new team members, ensuring consistent performance standards across the team.
- Minimized production errors through strict attention to detail and quality control measures.
- Supported cross-functional teams in the development and implementation of new production processes.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
- Promoted a positive workplace culture by fostering open communication, collaboration, and mutual respect among team members.
- Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
- Set up, operated and maintained production machinery.
- Followed safety procedures and guidelines to maintain safe working environments.
Customer Service Sales Representative
Buckmaster Deer Hunting & Tactical
02.2012 - 06.2014
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Enhanced team performance, providing continuous training and support to new and existing representatives.
- Streamlined communication processes for improved efficiency in handling customer inquiries.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Implemented upselling techniques to increase average transaction value and drive additional revenue growth.
- Contributed to positive team culture, driving motivation and productivity among peers.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Delivered superior customer service to retain existing customers and attract future customers.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Assisted in the development of new sales strategies, resulting in increased conversion rates among potential buyers.
Quality Control Inspector
MOBIS Alabama LLC
01.2010 - 02.2013
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Conducted comprehensive training sessions for new inspectors, enhancing their understanding of company quality standards and best practices.
- Evaluated supplier materials against established specifications, ensuring adherence to high-quality standards throughout the supply chain.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
Education
Associate of Science - Education of Individuals in Secondary Special Education Programs
Alabama State University
Montgomery, AL05.2009
Skills
- Efficient Multitasking
- Product Packaging
- Business Management
- Quality Control
- Assembly Line Experience
- Equipment Operation
- Quality Inspection
- Mechanical Aptitude
- Machinery Operation
- Complex Problem-Solving
- Strong Work Ethic
- Teamwork and Communication
- Machine Setup and Shutdown
- Positive Attitude
- Punctual and Reliable
- Cross-Training Abilities
Timeline
PRODUCTION TEAM MEMBER
Hyundai Motor Manufacturing Alabama
05.2019 - 01.2024
PRODUCTION TEAM MEMBER
Aerotek
06.2014 - 05.2019
Customer Service Sales Representative
Buckmaster Deer Hunting & Tactical
02.2012 - 06.2014
Quality Control Inspector
MOBIS Alabama LLC
01.2010 - 02.2013
Associate of Science - Education of Individuals in Secondary Special Education Programs
Alabama State University
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