Melvin Graham
Homestead
Summary
Proactive Property Maintenance Technician with a strong background in organizational skills and troubleshooting. Proven ability to enhance tenant satisfaction through effective communication and timely repairs. Eager to leverage expertise in maintenance to support operational excellence and team productivity.
Resourceful Mechanic with 5 years of experience skilled in plumbing, electrical and HVAC repairs. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude.
Overview
9
9
years of professional experience
Work History
Property Maintenance Technician
Quantum Residential
Cashmere, WA
09.2023 - 02.2026
- Performed routine inspections of properties to identify maintenance needs and ensure safety compliance.
- Conducted repairs on plumbing, electrical systems, and HVAC equipment to maintain operational efficiency.
- Implemented preventative maintenance schedules to extend the lifespan of building systems and reduce emergency repairs.
- Assisted in training new technicians on safety protocols and maintenance best practices for optimal performance.
- Collaborated with property management teams to address tenant concerns regarding maintenance issues promptly.
- Utilized tools such as hand tools, power tools, and diagnostic equipment for effective problem-solving in maintenance tasks.
- Developed checklists for maintenance tasks to streamline workflows and enhance service delivery consistency.
- Mentored junior staff in troubleshooting techniques, fostering skill development and improving team productivity.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Enhanced tenant satisfaction through timely response to maintenance requests and effective communication.
- Assisted in the selection process of new maintenance staff members by participating in interviews, evaluating skills tests results, and providing feedback.
- Implemented energy-saving initiatives such as installing energy-efficient lighting or upgrading insulation leading to reduced utility costs for the property.
- Coordinated with other departments like housekeeping or security teams to ensure seamless delivery of services that contribute to overall property upkeep.
- Improved property conditions by conducting regular maintenance inspections and addressing issues promptly.
- Reduced repair costs by performing routine preventive maintenance on equipment, systems, and structures.
- Prepared properties for new occupants by conducting thorough inspections, making necessary repairs, and cleaning spaces as needed.
- Ensured compliance with local regulations through adherence to building codes and safety standards during repairs and installations.
- Collaborated with property management team to address immediate and long-term maintenance needs effectively.
Bartender
Hilton
Florida Keys
01.2017 - 07.2021
- Managed bar operations, ensuring quality service and customer satisfaction.
- Trained staff on cocktail preparation and drink presentation techniques.
- Developed and implemented inventory management procedures to minimize waste.
- Created innovative drink menus that enhanced customer experience and engagement.
- Collaborated with kitchen staff to synchronize food and beverage pairings for events.
- Oversaw cash handling and daily financial reconciliation for bar transactions.
- Ensured compliance with health and safety regulations in a high-volume environment.
- Led team meetings to improve service efficiency and address operational challenges.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High School Diploma -
Anchovy High School
Montego Bay Jamaica07-2007
Skills
- Water damage restoration
- Power tool usage
- Electrical troubleshooting
- Appliance
- Lighting fixture maintenance
- Supply and parts ordering
- Heavy lifting
- Hand and power tool operation
- Adaptability and flexibility
- Work order completion
- Facility upkeep
- Organizational skills
- Troubleshooting skills
- Effective communication
- Heavy equipment operation
- Drywall repair
- Fence repair
- HVAC maintenance
- Painting expertise
- Plumbing repairs
- Window and door repairs
Languages
English
Full Professional
Timeline
Property Maintenance Technician
Quantum Residential
09.2023 - 02.2026
Bartender
Hilton
01.2017 - 07.2021
High School Diploma -
Anchovy High School