Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melvin Hernandez

Meriden

Summary

Dynamic and dedicated professional with a strong background in food preparation and customer service, honed at Benchmark Senior Living. Proven ability to maintain cleanliness and organization while ensuring safe food handling. Recognized for enhancing guest satisfaction through effective communication and a commitment to quality.

Overview

5
5
years of professional experience

Work History

Kitchen Staff

Benchmark Senior Living
Meriden, CT
01.2023 - Current

Prepared desserts for residents and maintained kitchen cleanliness.

I also communicate with all residents and family members.

Delivery Driver

DoorDash
Meriden, CT
01.2022 - 02.2026
  • Delivered food orders promptly while ensuring compliance with safety and health regulations.
  • Navigated efficiently using GPS systems to optimize delivery routes and reduce wait times.
  • Communicated effectively with customers to confirm order details and resolve any issues.
  • Maintained vehicle cleanliness and performed routine inspections to ensure safety standards.
  • Adapted quickly to changing schedules and peak hours, demonstrating flexibility in high-demand situations.
  • Monitored inventory levels of delivery supplies, coordinating restocking as needed for operational efficiency.
  • Implemented feedback from customers to enhance service quality and improve overall customer satisfaction.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Package Handler

Fosdickfulfillment
Wallingford, CT
01.2023 - 12.2024
  • Operated material handling equipment to transport packages efficiently within warehouse environment.
  • Loaded and unloaded shipments, ensuring accurate placement and organization of products.
  • Conducted quality checks on incoming and outgoing packages to maintain fulfillment standards.
  • Collaborated with team members to optimize workflow and meet daily shipping targets.
  • Assisted in maintaining cleanliness and safety protocols throughout the warehouse facilities.
  • Used inventory management systems to track package movements and stock levels effectively.
  • Participated in training new hires on safety practices and operational procedures.
  • Identified areas for process improvement, contributing to enhanced efficiency in package handling operations.
  • Followed safety regulations to maintain safe work environment.

Server

Chipolte
01.2023 - 04.2023
  • Provided exceptional customer service to enhance guest satisfaction and loyalty.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Assisted in training new team members on menu offerings and service standards.

Roofer Helper

Klaus Larsen Roofing
North Windham, CT
02.2022 - 01.2023
  • Assisted in roof installations, ensuring adherence to safety protocols and project specifications.
  • Operated hand and power tools for various roofing tasks, enhancing team efficiency.
  • Delivered materials to job sites, maintaining organization and workflow continuity.
  • Collaborated with experienced roofers to learn installation techniques and best practices.
  • Supported cleanup efforts post-installation, promoting a safe and tidy work environment.
  • Helped maintain tools and equipment, ensuring readiness for upcoming projects.
  • Adapted quickly to changing site conditions, demonstrating flexibility in task execution.
  • Supported team members in completing projects on time through effective communication and coordination with fellow Roofer Helpers.
  • Learned from experienced Roofers on proper safety protocols and procedures, minimizing risk during all roofing tasks.

Staff Member

Walmart
Wallingford, CT
01.2021 - 11.2022
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Managed inventory levels, ensuring shelves remained stocked and organized.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to maintain store cleanliness and presentation standards.
  • Executed visual merchandising strategies to optimize product visibility and appeal.
  • Resolved customer complaints promptly, promoting satisfaction and loyalty.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Store Associate

Burlington
12.2021 - 03.2022
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Maintained clean and organized store environment by executing merchandising standards.
  • Operated cash register efficiently, processing transactions accurately and quickly.
  • Collaborated with team members to restock inventory and ensure product availability.

Education

No Degree -

O.H Platt High School
Meriden, CT

Skills

  • Delivery driver
  • Using machinery and tools
  • Fast pace
  • Food preparation
  • Organization and cleanliness
  • Cleaning and sanitizing
  • Safe food handling
  • Ingredient preparation
  • Workstation setup
  • Supply restocking
  • Sanitary food handling procedures
  • Safe food storage
  • Allergy awareness
  • Ingredient knowledge
  • Food storage
  • Temperature monitoring
  • Dedicated work ethic

Languages

English
Native or Bilingual

Timeline

Kitchen Staff

Benchmark Senior Living
01.2023 - Current

Package Handler

Fosdickfulfillment
01.2023 - 12.2024

Server

Chipolte
01.2023 - 04.2023

Roofer Helper

Klaus Larsen Roofing
02.2022 - 01.2023

Delivery Driver

DoorDash
01.2022 - 02.2026

Store Associate

Burlington
12.2021 - 03.2022

Staff Member

Walmart
01.2021 - 11.2022

No Degree -

O.H Platt High School
Melvin Hernandez