Makhyia Phillips
Greenville,NC
Summary
Oversaw cash handling operations as a responsible cashier. Managed merchandise restocking to optimize sales floor presentation. Upheld cleanliness and organization standards in the work environment. Cultivated effective listening and learning abilities to enhance customer service. Developed skills through restaurant experience and current role at a daycare center, supplemented by two years of babysitting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Staff
Loving Arms Daycare
03.2024 - Current
- Kitchen staff, floater. I cook/prepare breakfast, lunch and snacks for kids aging 0 months - 12 year of age. I float in between classrooms or wherever I'm needed but mostly in the afterschool kids.
Babysitter
self employed
08.2022 - 04.2024
- I took care of an 9-year-old, 3-year-old and 8 months old baby, I took care of them the same way their parents would.
Cashier
New contentnea creek bbq
08.2021 - 06.2022
Education
Graduate - undefined
Farmville Central High School
Farmville, NC06.2021
Skills
- Managed cash handling operations to maintain financial integrity and security
- Oversaw daily retail operations to enhance customer satisfaction Led team efforts to optimize product displays and inventory management Drove sales growth by implementing strategic merchandising techniques
- Facilitated exceptional guest experiences to enhance customer satisfaction and loyalty
- Implemented clover planting strategies to support sustainable agricultural practices
- Facilitated exceptional dining experiences to enhance customer satisfaction and loyalty
- Administered daily infant care to promote healthy development and nurturing environment
- Utilized strong communication skills to enhance team interactions and ensure clarity in project objectives
- Oversaw daily cash handling operations to ensure accuracy and compliance Trained new cashiers on best practices for customer service and transaction processing Implemented strategies to enhance customer satisfaction and streamline checkout procedures
- Oversaw daily food service operations to enhance customer experience\nTrained and mentored staff on best practices for food handling and service\nImplemented process improvements to streamline service delivery and reduce wait times
- Facilitated nurturing environment to promote social and cognitive growth in toddlers
- Oversaw daily operations of childcare activities to promote a structured learning environment Guided children in developing essential life skills through engaging educational programs Fostered a supportive atmosphere that encouraged emotional and social growth
- Implemented food safety protocols to maintain high-quality standards in food handling
- Applied mathematical principles to analyze and construct square shapes for design projects
- Oversaw guest reception and seating to optimize flow and enhance dining experience Coordinated with kitchen and service staff to ensure timely meal delivery Trained new hosts and hostesses on best practices for guest engagement
- Provided nurturing and engaging activities to promote child development
- Facilitated customer satisfaction through effective communication and problem-solving strategies
- Performed routine cleaning tasks to ensure a safe and welcoming environment for all occupants
- Oversaw retail teams to enhance operational efficiency and customer satisfaction Guided team members in achieving sales targets and improving service quality Fostered a collaborative environment to drive team performance
- Facilitated exceptional dining experiences to enhance customer satisfaction and loyalty
- Provided support to ensure seamless operations and client satisfaction
- Managed ingredient selection and preparation to maintain high culinary standards
- Restaurant Experience
- Serving
Certification
- CPR Certification
- May 2024 to May 2026
Additional Information
Authorized to work in the US for any employer
Timeline
Kitchen Staff
Loving Arms Daycare
03.2024 - Current
Babysitter
self employed
08.2022 - 04.2024
Cashier
New contentnea creek bbq
08.2021 - 06.2022
Graduate - undefined
Farmville Central High School