Melvin Johnson
Memphis,TN
Summary
Dedicated technician with a versatile background in installation and maintenance. Skilled in leveraging critical thinking and teamwork to drive exceptional results and improve work related metrics.
Overview
11
11
years of professional experience
Work History
Traffic Aid
City of Memphis
Memphis, TN
09.2017 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to work related processes and advancing organizational objectives.
- worked with and installed wire , traffic signals, traffic signs, traffic cabinets and pedestals. Constructed and helped create intersections. maintained and restore school signals and flashers.
Comcast Technician
Comcast
Memphis Tn
01.2015 - 06.2017
- Installed and configured cable services, ensuring optimal connectivity for residential and commercial clients.
- Diagnosed and resolved technical issues using advanced troubleshooting tools and methodologies.
- Collaborated with cross-functional teams to enhance service delivery and customer satisfaction metrics.
- Trained junior technicians on installation best practices and effective problem-solving techniques.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
Associate of Applied Science - General Studies
Southwest Tennessee Community College
Memphis, TN05-2026
Bachelor of Science - Computer Science
University of Memphis
Memphis, TN12-2028
Skills
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Experience with Traffic signal operations of construction and maintenance
- Computer skills
- Critical thinking
- Valid Class A driver's license
- Work zone safety certified
- Ability to read and comprehend blueprints and diagrams
- Field service support
Timeline
Traffic Aid
City of Memphis
09.2017 - Current
Comcast Technician
Comcast
01.2015 - 06.2017
Associate of Applied Science - General Studies
Southwest Tennessee Community College
Bachelor of Science - Computer Science
University of Memphis