Melvin Miles
Birmingham
Summary
Seasoned Quality Control Manager with significant experience in quality assurance, process improvement, and regulatory compliance. Possess strong leadership skills and expertise in implementing effective quality control procedures. Previous work has led to improved efficiency, reduced costs and enhanced product quality. Known for ability to manage, train and motivate teams towards achieving operational goals.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
Work History
Quality Control Manager
Southern Landscape Firm
Birmingham
05.2017 - Current
- Developed quality control procedures for landscape installation projects.
- Led inspections of materials and finished landscapes for compliance standards.
- Trained staff on quality assurance protocols and best practices.
- Collaborated with project managers to address quality issues promptly.
- Reviewed and analyzed inspection reports for quality trends and improvements.
- Reviewed customer complaints and took corrective action when necessary.
Crew Member
Landscape Workshop
Birmingham
01.2014 - 04.2017
- Operated landscaping equipment for various project needs.
- Collaborated with team to maintain high-quality landscape designs.
- Assisted in planting and caring for trees, shrubs, and flowers.
- Ensured job sites remained clean and organized throughout projects.
- Reported equipment issues to management for timely repairs.
Crew Member
Season After Season
Birmingham
05.2013 - 05.2014
- Operated landscaping equipment for various project needs.
- Collaborated with team to maintain high-quality landscape designs.
- Assisted in planting and caring for trees, shrubs, and flowers.
- Delivered exceptional customer service to clients on-site.
- Participated in training new crew members on best practices.
Stocker
Village Market Food Center
Birmingham
11.2012 - 05.2013
- Stocked shelves with merchandise to maintain organized displays.
- Assisted customers in locating products and answering questions.
- Monitored inventory levels and reported shortages to management.
- Maintained cleanliness and organization of storage areas.
- Collaborated with team members to ensure timely restocking of items.
- Followed safety protocols while handling goods and equipment.
- Stocked shelves with newly arrived products.
Education
GED
Louisiana, MOSkills
- Quality assurance
- Inspection protocols
- Compliance standards
- Statistical analysis
Timeline
Quality Control Manager
Southern Landscape Firm
05.2017 - Current
Crew Member
Landscape Workshop
01.2014 - 04.2017
Crew Member
Season After Season
05.2013 - 05.2014
Stocker
Village Market Food Center
11.2012 - 05.2013
GED