Melvin Mitcham
Cleburne,TX
Summary
Adept at leading teams to success, I enhanced store performance at Dollar General through meticulous management and strategic improvements. My background includes exceptional problem-solving skills, contributing to significant project advancements. Recognized for adaptability and attention to detail, I consistently exceed project targets, demonstrating a commitment to excellence and efficiency.
Overview
16
16
years of professional experience
Work History
Remodel Team Member
Family Dollar
- Collaborated with team members to ensure efficient completion of remodeling tasks.
- Improved overall project quality by paying attention to detail and following industry best practices.
- Demonstrated adaptability by quickly adjusting to changes in project scope or timelines as needed.
Store Manager
Dollar General
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Assistant Store Manager
Dollar General
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Production Worker
Pilgrims Pride Corp
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Inspected and adjusted work performed to meet expectations.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Soldier
Joint Texas Military Forces
02.2007 - 02.2011
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
- Secured and protected military property, assets, and personnel.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
- Risk-assessed environments and implemented appropriate security measures.
- Coordinated patrol operations to maintain safe urban and rural environments.
- Contributed to humanitarian efforts when required providing aid distribution assistance or medical support during natural disasters or other crisis situations.
- Provided essential logistical support during deployments by coordinating transportation, lodging, meals, and other necessities for personnel involved in the mission.
- Cultivated positive relationships with local communities while deployed, fostering mutual respect and cooperation during missions.
- Provided professional reconnaissance and security support during varied operations.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Worked weekends and long hours in deployed locations to complete Type taskings.
Education
Kountze High School
Kountze, TX06.2005
Skills
- 16 years in customer service
- Team Player
- Problem-Solving
- Attention to Detail
- Punctual and Dependable
- Heavy Lifting
- Facilities Maintenance
- Sales experience
- Management experience
- Register experience
Timeline
Soldier
Joint Texas Military Forces
02.2007 - 02.2011
Remodel Team Member
Family Dollar
Store Manager
Dollar General
Assistant Store Manager
Dollar General
Production Worker
Pilgrims Pride Corp
Kountze High School