Open To Work
Susan Stewart
Pelham
Work Preference
Summary
Energetic and friendly customer service representative with 25 + years of experience. Has strong customer service skills and the ability to adapt to different personalities.
Overview
23
23
years of professional experience
Work History
Remodel Team Member
Target
Alabaster
01.2026 - Current
- Assisted in product displays and merchandising for seasonal promotions.
- Collaborated with team members to maintain store cleanliness and organization.
- Participated in inventory management and stock replenishment processes.
Menswear & Shoes Team Lead
Walmart
Pelham
08.2025 - 10.2025
- Price changes
- Set modulars
- Stock features
- Direct my team on what needs to be done during their shift.
- Inventory management.
- Assist in loss prevention efforts.
- Pick walks when needed.
- Run a register when needed.
- Team Leads administrative duties daily.
Homelines Team Lead
Walmart
Pelham
07.2024 - 08.2025
- Price changes
- Set modulars
- Stock features
- Direct my team on what needs to be done during their shift.
- Inventory management.
- Assist in loss prevention efforts.
- Pick walks when needed.
- Run a register when needed.
- Team Leads administrative duties daily.
Homelines Team Associate
Walmart
Pelham
06.2022 - 07.2024
- Assist customers
- Stock shelves
- Zone (straighten up) items on shelves
- Set modulars
- Set features
Concierge Switchboard Operator & Coach
Teletech
Englewood
06.2008 - 11.2010
- Worked a switchboard answering and routing calls for Best Buy
- Coached, via a chat program, other agents when they needed assistance with software issues or problem calls
Concierge Seasonal Switchboard Operator
Teletech
Englewood
11.2007 - 01.2008
- Worked a switchboard answering and routing calls for Best Buy
Reservation Agent & Data Entry Agent
Working Solutions (Independent Contractor)
Dallas
05.2006 - 07.2007
- Answered calls and booked reservations for Hotels.com
- Transcribed physicians audio files and entered the information into online web forms
Customer Service Representative & Office Depot Assist
West (Independent Contractor)
Irvine
10.2004 - 09.2006
- Dealt with many customers daily that regular customer service representatives could not deal with
- Supervised and trained customer service representatives in sales, returns and problem solving
Customer Service Representative/Returns Associate/Phone Operator
The Home Depot
Pelham
03.2003 - 10.2004
- Provided customer service to a 50+ customers daily
- Assisted customers with a variety of lumber and merchandise orders
- Answered all incoming calls and directed them to the correct departments
- Trained new phone operators
Education
High school or equivalent - General diploma
Grace Baptist High School
Decatur, ALSkills
- Customer Service
- Data Entry
- Transcription
- Organization
- 35 WPM
- Filing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Experience
- Www.workplacelikehome.com, 01/03, 12/13, Super Moderator for over 10 years
- Www.workplacelikehome.com, 01/13, 07/16, Administrator for over 3 years until the board was closed down
- Www.workathomearena.com, 09/16, 09/18, Administrator
Timeline
Remodel Team Member
Target
01.2026 - Current
Menswear & Shoes Team Lead
Walmart
08.2025 - 10.2025
Homelines Team Lead
Walmart
07.2024 - 08.2025
Homelines Team Associate
Walmart
06.2022 - 07.2024
Concierge Switchboard Operator & Coach
Teletech
06.2008 - 11.2010
Concierge Seasonal Switchboard Operator
Teletech
11.2007 - 01.2008
Reservation Agent & Data Entry Agent
Working Solutions (Independent Contractor)
05.2006 - 07.2007
Customer Service Representative & Office Depot Assist
West (Independent Contractor)
10.2004 - 09.2006
Customer Service Representative/Returns Associate/Phone Operator
The Home Depot
03.2003 - 10.2004
High school or equivalent - General diploma
Grace Baptist High School