Melvin Segarra
Philadelphia,PA
Summary
Dynamic General Contractor with a proven track record at Melvin Segarra Contracting, excelling in project management and budget development. Skilled in quality control and subcontractor supervision, I foster strong client relationships, ensuring timely project delivery and compliance with building codes. Recognized for enhancing operational efficiency and driving successful project outcomes.
Overview
19
19
years of professional experience
Work History
General Contractor
Melvin Segarra Contracting
Philadelphia, PA
08.2018 - 05.2023
- Managed project timelines and ensured adherence to construction schedules.
- Coordinated subcontractor activities and monitored compliance with safety standards.
- Oversaw quality control measures to maintain high construction standards.
- Developed cost estimates and managed budgets for various projects.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
- Conducted regular site inspections to ensure adherence to project specifications and building codes.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Maintained up-to-date knowledge of building codes and regulations, ensuring all projects were in compliance.
- Ensured timely project delivery, coordinating closely with subcontractors and suppliers to maintain schedules.
- Conducted post-project evaluations, identifying areas for improvement in future endeavors.
- Streamlined procurement processes to minimize costs, negotiating favorable terms with suppliers.
- Managed project budgets effectively, tracking expenditures and making adjustments to avoid cost overruns.
- Elevated project completion rates by implementing efficient task delegation and resource management strategies.
- Cultivated strong relationships with clients, leading to repeat business and positive referrals.
- Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
Assistant Store Manager
Bath & Body Works
Springfield, Pa
06.2016 - 08.2018
- Assisted in managing daily store operations, ensuring smooth workflow and team collaboration.
- Executed visual merchandising strategies to enhance product presentation and customer experience.
- Trained and mentored new staff on company policies, procedures, and customer service standards.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Analyzed sales data to identify trends and develop actionable insights for store performance improvement.
- Led team meetings to communicate operational updates and motivate staff towards achieving targets.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and effectively.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Assisted in managing daily store operations to ensure optimal customer service and satisfaction.
- Executed inventory management processes, including stock replenishment and visual merchandising standards.
- Trained new team members on product knowledge and sales techniques to enhance performance.
- Coordinated promotional events, driving customer engagement and increasing store traffic.
- Analyzed sales data to identify trends and inform strategic decisions for product placement.
- Led team meetings to communicate goals, updates, and foster a collaborative work environment.
- Developed staff schedules to optimize coverage during peak hours while controlling labor costs.
- Implemented loss prevention strategies, reducing shrinkage through effective training and monitoring practices.
Department Manager
Walmart
Philadelphia, PA
04.2012 - 05.2016
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Led team training initiatives to enhance product knowledge and service skills.
- Streamlined inventory management processes, reducing stock discrepancies.
- Developed employee schedules to optimize labor costs and maintain coverage.
- Led daily operations to ensure optimal inventory management and product availability.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented process improvements resulting in increased efficiency across departments.
- Monitored staff performance, providing feedback to optimize workflow and productivity.
- Collaborated with cross-functional teams to align departmental goals with corporate strategies.
- Analyzed sales data to forecast trends and adjust inventory levels accordingly.
- Executed loss prevention strategies, reducing shrinkage through effective monitoring practices.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Merchandise Specialist
HGA Quest
Philadelphia Pa
06.2010 - 04.2012
- Assisted in inventory management and replenishment processes to maintain optimal stock levels.
- Supported visual merchandising initiatives to enhance product presentation and customer engagement.
- Collaborated with team members to execute promotional displays, aligning with marketing strategies.
- Analyzed sales trends to provide insights for product assortment decisions and inventory adjustments.
Plumbing Department Manager
Home Depot
Philadelphia Pa
08.2006 - 06.2010
- Led plumbing department operations, ensuring compliance with safety regulations and company policies.
- Developed training programs for new hires, enhancing team efficiency and product knowledge.
- Managed inventory levels, coordinating with suppliers to maintain optimal stock levels of plumbing products.
- Collaborated with cross-functional teams to implement promotional strategies, driving sales growth in the plumbing category.
- Resolved customer complaints effectively, ensuring timely solutions that enhanced overall shopping experience.
- Streamlined department operations for enhanced efficiency through the implementation of an effective work order system.
- Increased department revenue by expanding our service offerings to cover a wider range of plumbing needs for residential and commercial clients.
- Developed comprehensive project proposals that clearly outlined project scopes, timelines, costs, and deliverables to improve client understanding and satisfaction rates.
- Assisted customers with troubleshooting complex plumbing problems, providing expert advice that reduced callbacks and increased client satisfaction.
- Collaborated closely with other departments to coordinate projects efficiently, ensuring seamless communication between teams.
- Managed budgets and resources effectively, preventing cost overruns while maintaining high-quality service delivery.
- Increased customer satisfaction by addressing and resolving plumbing issues in a timely manner.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supervised daily operations of plumbing department, ensuring product availability and customer satisfaction.
- Trained and mentored team members on plumbing products and installation techniques.
- Developed and implemented strategies to optimize inventory management processes.
- Collaborated with cross-functional teams to improve customer service initiatives in plumbing sales.
- Conducted regular audits to maintain compliance with safety standards and company policies.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
Plumbing Specialist
Lowe's
Philadelphia
07.2004 - 08.2006
- Assisted customers in selecting plumbing supplies and fixtures to meet project needs.
- Demonstrated proper use of plumbing tools and equipment for effective installation techniques.
- Supported team in maintaining inventory accuracy and timely restocking of plumbing materials.
- Collaborated with specialists to troubleshoot plumbing issues, enhancing customer satisfaction.
- Executed daily tasks independently while ensuring adherence to safety protocols and standards.
- Refined processes for order fulfillment, improving efficiency in service delivery and customer experience.
- Led training sessions for new staff on plumbing product features and installation best practices.
- Maintained positive relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Developed custom solutions for challenging plumbing situations, ensuring successful project outcomes even under difficult conditions.
- Managed inventory levels and ordered necessary supplies to ensure all projects were completed without delay due to lack of materials.
Education
High School Diploma -
Cardinal Dougherty High School
Philadelphia, PA06-2004
Skills
- Blueprint reading
- Carpentry
- Construction site management
- Painting and finishing
- Worksite safety
- Concrete work
- Electrical systems
- Quality control
- Scheduling and planning
- Demolition
- Effective written and verbal communication
- Window and door installation
- Waste management
- Schedule management
- Carpentry and flooring skills
- Heavy equipment operation
- Project planning
- Drywall installation
- Code compliance
- Subcontractor management
- Renovation
- Drywall hanging
- Safety procedures
- Construction estimating
- Project scope assessment
- Materials procurement
- Flooring installation
- Equipment and materials
- Safety compliance
- Construction best practices
- Price proposals
- Budget development
- Fireproofing methods
- Green building practices
- Masonry work
- Insulation installation
- Permitting
- Change order management
- Project coordination
- Site safety management
- OSHA regulations
- Labor oversight
- Structural engineering
- Project safety
- Supply management
- Equipment management
- Subcontractor supervision
- Fixture repair
- Plumbing systems
- Waterproofing techniques
- Energy efficiency
- Job bidding
- Roofing installation
- Contract bidding
- Plumbing and electrical work
- Material and equipment procurement
- Problem-solving
- Decision-making
- Residential and commercial construction
- Building, demolition, and renovation
- Hardworking and reliable
Languages
Spanish
Native or Bilingual
Timeline
General Contractor
Melvin Segarra Contracting
08.2018 - 05.2023
Assistant Store Manager
Bath & Body Works
06.2016 - 08.2018
Department Manager
Walmart
04.2012 - 05.2016
Merchandise Specialist
HGA Quest
06.2010 - 04.2012
Plumbing Department Manager
Home Depot
08.2006 - 06.2010
Plumbing Specialist
Lowe's
07.2004 - 08.2006
High School Diploma -
Cardinal Dougherty High School