Patrice Horn
Euclid
Summary
To obtain a Full-Time Permanent position Job Type: Administrative and /or Sales Work Schedule: Monday-Friday
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Value City Furniture
- Technical Responsibilities
- Knowledge of present and incoming inventory ensuring an effective sales purchase
- Advanced knowledge of reward programs special offers and promotions
- Assisting customers in locating merchandise, selections to adequately close purchases
- Handled returns and exchanges and customer issues promptly and professionally while adhering to company policies and procedures
- Responsible for training new employees in reference to sales techniques and store policies and procedures
- Ensure that new employees are aware of the importance of the effectiveness of teamwork
- Customer Service Skills
- Greets customers in store or via phone in professional friendly manner
- Assisted repeat clients in current awards and programs developing positive relationships, resulting in return visits therefore boosting sales
- Maintained a clean and orderly salesroom to guide customers to merchandise to ensure an overall pleasant and positive experience
Paraprofessional
Apex Academy
09.2007 - 06.2015
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
Education
High School Diploma -
South High School
Cleveland, OH06-1996
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Order processing
- Point of sale operation
- Product demonstrations
Timeline
Paraprofessional
Apex Academy
09.2007 - 06.2015
Retail Sales Associate
Value City Furniture
High School Diploma -
South High School
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