Worked in several major department stores, gap. inc and wal-mart to name a few. Have learned valuable skills for management. being a Reliable and punctual Sales Associate/manager who possesses an excellent work ethic and more than 15 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. With the ability to catch on to projects quickly.
unloading trucks in a timely matter, keeping track of shipments for the company inventory, making sure counts were accurate for inventory, maintaining the volume of the facilities stock. ensuring sales of the overall company stayed above the minimum expectation. communicating all changes of sales and recalls to management for swift actions. connecting with vendors to properly handle damaged goods.
my responsibilities were to maintain the clothing area as well as take care of re-shops and make important announcements over the loudspeaker, for customer assistants as well as employees alerts. also did some fill in cashiering when the front end was short handed. before me leaving this location i was in training for becoming a dept manager.
while being hired in this facility i was responsible for following up with customers needs, zoning my department as well as neighboring departments, cashiering, supervising the fitting area, as well as maintain a clean and safe environment for customers and associates. in results to doing my task above and beyond i was able to get promoted to a floor manager. in less then 2 years. leaving with a year and a half of management experience.
In the first year I was considered for management in the backroom, by my second year I was a support manager for two years. acquiring managerial skills, time scheduling, assigning task for 8+ associates, following and completing daily goals for my department, in result I Received 4 “exceeds expectations” ratings on performance reviews.