Melvin Luis Jordan II
Cary,NC
Summary
Results-driven retail professional equipped with in-depth operational management experience. Skilled in streamlining store processes and enhancing customer experiences. Strong focus on team collaboration and adaptability to changing needs, ensuring reliable performance and goal achievement.
Overview
20
20
years of professional experience
Work History
Maintenance Supervisor
P&J Maintenance
Sanibel , Captiva Florida
10.2022 - 11.2025
- Coordinated project schedules, optimizing workflow and resource allocation.
- Managed inventory of paint supplies and equipment, ensuring timely replenishment.
- Ensured consistent quality of work by conducting regular inspections and providing feedback to the team.
Store Manager
Tuna Skin
Fort Myers Beach, FL
09.2021 - 10.2022
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Rotated merchandise and displays to feature new products and promotions.
Operations Manager
Sunny Island Adventures / South Seas Island Resort
Captiva Island, FL
06.2018 - 09.2021
- Supervised day to day operations at South Seas Island Resort property which included Bike, Golf Cart and Boat Rentals,
- Ensured all Rental equipment was in safe, and clean operational condition for guests.
- Scheduled group activities with South Seas Island Resort Management team.
Store Manager
Rack Room Shoes
Chapel Hill NC, Cary NC, Ft. Myers FL
08.2005 - 04.2018
- Oversaw daily operations, ensuring alignment with corporate objectives and adherence to company policies.
- Conducted regular staff performance evaluations, providing constructive feedback for continuous improvement.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
South Dade High School
Homestead, FL05-1987
Skills
- Recruiting and Interviewing
- Team Leadership and Coaching
- Training and Development
- Scheduling / Payroll Management
- Results Driven
- Effective Time Management
- Inventory Control
- Visual Merchandising
Accomplishments
- Received Top Quarter Sales Awards
- Multiple 100% Secret Shop Surveys
- Successful Loss Prevention Store Audits
- Achieved status as top sales performers in the region comprised of 30 stores
- Promoted to new higher volume stores.
Education
- NASBLA Boaters Education License 2018
- Vessel Livery Operators Education License 2018
- Management Education and Development 2010
- Performance and Sales Training 2009
- Bilingual in English and Spanish
- South Dade Senior High School , High School Diploma 1987
Additional Information
Reference available upon Interview or Request
Timeline
Maintenance Supervisor
P&J Maintenance
10.2022 - 11.2025
Store Manager
Tuna Skin
09.2021 - 10.2022
Operations Manager
Sunny Island Adventures / South Seas Island Resort
06.2018 - 09.2021
Store Manager
Rack Room Shoes
08.2005 - 04.2018
High School Diploma -
South Dade High School