Summary
Overview
Work History
Education
Skills
hobbies basketball video games bowling
Timeline
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Melvion Wallace

St. Petersburg,FL

Summary

Adept Cook Trainer and Night Lead with a proven track record at McDonald's Restaurant and Dunkin' Donuts, enhancing food quality and customer satisfaction through expert kitchen management and exceptional teaching techniques. Skilled in culinary expertise and sanitation practices, consistently promoting workplace safety and achieving high standards of food presentation.

Overview

5
5
years of professional experience

Work History

Cook Trainer

McDonald's Restaurant
03.2023 - Current
  • Cooked same meals over and over during shifts with exact quality results.
  • Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
  • Trained cooks to maintain clean, organized and sanitary workstations.
  • Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
  • Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.

Crew Member

Home Depo
07.2024 - 01.2025
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Stocked shelves to organize aisles in assigned department.
  • Worked well with teammates and accepted coaching from management team.

Cashier, Cook, Night Lead

Dunkin' Donuts
02.2020 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Bachelor - Composition 1 Composition Application

St Petersburg Collage
1048 22st So
05-2025

No Degree - Enrichment Program

St Petersburg Collage
St. Petersburg, FL
07.2024

High School Diploma -

Lakewood High
1400 54 Ave So
05.2024

Skills

  • Workplace Safety
  • Food Pairings
  • Knife Skills
  • Cooking techniques
  • Sanitation Practices
  • Food presentation
  • Food Storage
  • Kitchen Management
  • Teaching techniques
  • HACCP Knowledge
  • Culinary expertise
  • Food Cost Analysis

hobbies basketball video games bowling

basketball team won pinellas county state championship like playing video games on my down time and bowling 

Timeline

Crew Member

Home Depo
07.2024 - 01.2025

Cook Trainer

McDonald's Restaurant
03.2023 - Current

Cashier, Cook, Night Lead

Dunkin' Donuts
02.2020 - 03.2023

Bachelor - Composition 1 Composition Application

St Petersburg Collage

No Degree - Enrichment Program

St Petersburg Collage

High School Diploma -

Lakewood High

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Melvion Wallace