Hi, I’m
MELVYN KOWAC
Arlington,TX
Overview
2
years of professional experience
1
year of post-secondary education
Work History
US Army Active DutyFort Eisenhower, GA
Signal Operations Support Specialist
03.2023 - 04.2024
Job overview
- Company Overview: Cyber Center of Excellence
- Troubleshooting and replacing common components in Android & Apple devices such as: screens, camera replacement, etc
- Maintaining customer relationships and completing device help tickets in a timely manner
- Gained time and experience in a call-center oriented environment
- Became very familiarized with various Apple & android devices and how to perform simple repairs on components using a soldering iron
- Cyber Center of Excellence
AT&TIrving, TX
Cell Phone Repair & Troubleshooting
04.2024 - 07.2024
Job overview
- Specialized in the duties of Observation, Reporting, Training, & Investigations
- Complete investigations and replacement badge tickets in a timely manner
- Utilizing Google Forms & Google Sheets to create visual representations of Security Department data and helped to improve the overall workflow of the Department
- Directing ground officers towards any suspicious/prohibited activities on the premises utilizing radio & cellular means of communication while simultaneously operating CCTV Camera Surveillance
Inmar Intelligence Rx.Grand Prairie, TX
Global Security Operations Center (GSOC) Operator
07.2024 - Current
Job overview
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Skills
- Vulnerability assessment
- Cybersecurity best practices
- Security camera monitoring
- Premises surveillance
- Write reports
- Multitasking Abilities
- Penetration testing
- Compliance standards
Education
Western Governors UniversitySalt Lake City, UT
Bachelor of Science from Cybersecutity
02.2024 - Current
University Overview
Certification
Level II Security License
SECRET Level Security Clearance
CompTIA A+ Core 2
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved coaching through effectively helping with Nate my Mentor the Goat.
Timeline
Global Security Operations Center (GSOC) Operator
Inmar Intelligence Rx.
07.2024 - Current
Cell Phone Repair & Troubleshooting
AT&T
04.2024 - 07.2024
Western Governors University
Bachelor of Science from Cybersecutity
02.2024 - Current
Signal Operations Support Specialist
US Army Active Duty
03.2023 - 04.2024
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