Melyssa Gomes
Lowell
Summary
Adaptable and detail-oriented psychology student with a background in customer service and team coordination. Known for effective communication and problem-solving abilities, contributing to seamless operations and positive guest interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Stir Martini Bar & Resturant
Westford
10.2025 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Managed inventory levels and restocked supplies as needed.
- Engaged with customers to provide excellent service and recommendations.
- Operated cash register and Toast (POS) system for transactions and made proper change for cash transactions.
- Implemented proper sanitation practices to meet health and safety regulations.
Server/Bartender
Good Thymes Family Restaurant
Lowell
02.2024 - 07.2025
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently. Serving bigger parties alone, up to 20.
- I bartended weekly, handling orders, restocking, and maintaining the bar setup.
Resident Assistant
Harvard Debate Council
Boston
06.2024 - 07.2024
- Facilitated team building exercises among roommates to foster a sense of community within the residence hall.
- Participated in regular staff meetings with Resident Director.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
Barista/Cashier/Delivery Driver
Little Delights Bakery
Lowell
05.2023 - 04.2024
- Assisted customers in bakery and processed large orders for future events via phone.
- Led team in assembling drinks and fulfilling customer orders efficiently during rush hours.
- Managed shop operations, including opening and closing with personal key access.
- Restocked and maintained cleanliness in front of store, bathrooms, kitchen, and prep areas.
Resident Assistant
Phillips Academy Andover Summer Program
Andover
06.2023 - 07.2023
- Conducted head counts and night calls three times weekly.
- Planned daily workouts, led group stretches, and corrected form for class participants.
- Chaperoned out-of-state college tour field trips with 30 students, ensuring safety and engagement.
- Assisted students with problem resolution through mediation and conflict management techniques.
Receptionist
Fisher College
Boston
02.2022 - 05.2023
- Transferred calls from Fisher College's main phone line to appropriate offices and departments.
- Sorted and stamped hundreds of outgoing mail/packages using Pitney Bowes Postage Meter Machine.
- Prepared Trustee's Reading Room for Committee Board meetings.
- Maintained cleanliness of staff coffee room and reordered office supplies through W.B. Mason.
Elective Summer Advisor
PALS Program
Andover
06.2022 - 07.2022
- Planned and developed two distinct two-week courses for 7th and 9th graders focusing on craft activities related to historical presentations.
- Designed engaging craft activities tailored to enhance students' understanding of historical topics.
- Assisted in organizing materials and resources for effective course delivery with PALS director.
Cashier and Sales Associate
Michael's Craft Store
Chelmsford
12.2020 - 08.2021
- Achieved Cashier of the Week Award for highest Michael's Rewards sign-ups.
- Assisted customers with craft inquiries and facilitated reward program enrollments.
- Sanitized sales floor and checkout area while organizing merchandise during peak COVID period.
Youth Leadership Council Member
Mass Mentoring Partnership
11.2020 - 01.2021
- Participated as student panelist for Generation Citizen Teacher Workshop to promote youth advocacy.
- Assisted in organizing Youth Advocacy Day meeting, connecting state senators and local representatives for virtual participation.
- Facilitated collaboration between youth leaders and legislators during Youth Advocacy Day initiatives.
Summer Program Member
MassHire Youth Work
Lowell
06.2020 - 08.2020
- Created Mindful Website for team utilizing Google Sites software.
- Conducted thorough research and edited each webpage for clarity and accuracy.
- Achieved YouthWorks 2020 Silver Scholarship recognition.
Education
Bachelor of Arts - Psychology
Fisher College
Boston, MA05.2026
Skills
- Native Portuguese and intermediate Spanish speaker
- Team collaboration
- Microsoft Office Suite proficiency
- Event planning and coordination
- Customer service excellence
- Attention to detail
- Meticulous organization
Certification
- Youth Mental Health First Aid USA Certified (2023)
- EVERFI Certified – Citizens Bank Pathways Program (2021)
References
- Leah Okimoto, Executive Director of Aaron's Presents Non-Profit, (833)-861-9001, leah_okimoto@hotmail.com
- Nicole Shadeed, Program Administrator/Director of Counseling at Bedford Public Schools , (508)-783-1838, nicole_shadeed@bedfordps.org
Timeline
Bartender
Stir Martini Bar & Resturant
10.2025 - Current
Resident Assistant
Harvard Debate Council
06.2024 - 07.2024
Server/Bartender
Good Thymes Family Restaurant
02.2024 - 07.2025
Resident Assistant
Phillips Academy Andover Summer Program
06.2023 - 07.2023
Barista/Cashier/Delivery Driver
Little Delights Bakery
05.2023 - 04.2024
Elective Summer Advisor
PALS Program
06.2022 - 07.2022
Receptionist
Fisher College
02.2022 - 05.2023
Cashier and Sales Associate
Michael's Craft Store
12.2020 - 08.2021
Youth Leadership Council Member
Mass Mentoring Partnership
11.2020 - 01.2021
Summer Program Member
MassHire Youth Work
06.2020 - 08.2020
Bachelor of Arts - Psychology
Fisher College