Melyssa Villalobos
KPC Menifee Global Medical Center
Lake Elsinore,United States
11
years of professional experience
Dedicated professional with experience at KPC Menifee Global Medical Center, excelling in environmental sanitation and customer service. Proven ability to collaborate effectively with teams while maintaining high hygiene standards. Skilled in OSHA safety compliance and adept at training new staff, ensuring a safe and welcoming environment for patients and visitors alike.
Work History
Environmental Services Housekeeper
3 Years 9 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Verified cleanliness and organization of storage areas and carts.
Receptionist
1 Year 11 Months- Supported front desk operations by assisting with visitor check-in and scheduling appointments.
- Maintained visitor logs and office supply records to enhance operational workflow.
- Welcomed visitors and customers with professionalism, offering helpful and knowledgeable assistance.
- Organized reception area to create a welcoming first impression for guests.
- Contributed to office productivity by performing tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated ability to manage multiple responsibilities simultaneously, even under pressure.
- Handled confidential information with care, adhering to strict confidentiality protocols.
- Managed various tasks while meeting urgent deadlines.
Environmental Services Housekeeper
4 Years 8 Months- Ensured cleanliness and sanitation of patient rooms, common areas, and restrooms following established protocols.
- Operated cleaning equipment, including floor scrubbers and vacuums, to maintain high hygiene standards.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs and safety requirements.
- Trained new team members on proper cleaning techniques and safety procedures to enhance operational efficiency.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Skills
Team collaboration
Cleaning techniques
Customer service
OSHA safety compliance
Environmental sanitation
Timeline
Environmental Services Housekeeper
KPC Menifee Global Medical Center
11.2022 - CurrentRead More
Receptionist
Sun City Gardens
07.2021 - 06.2023Read More
Environmental Services Housekeeper
Torrance Memorial Medical Center
05.2015 - 01.2020Read More