Melyssa Wheeler
Las Vegas,NV
Summary
I have excellent customer service skills and I have been successfully working remotely for 5 years. Skilled in Microsoft Office and effective communication, I excel in team collaboration and problem-solving, consistently achieving weekly and monthly goals while ensuring high-quality customer service.
Overview
8
8
years of professional experience
Work History
Tele-Ed Specialist
Sorenson Communications
LAS VEGAS, NV
03.2017 - 03.2025
- Make outbound calls to assist with restoring captioning service.
- Document activities using Dynamics, Microsoft office and other programs.
- Work individually and as part of a team to ensure our weekly and monthly goals were met.
Education
High School Diploma -
Rancho High School
Las Vegas06-1984
Skills
- Captioning service restoration
- Microsoft Office
- Dynamics usage
- Data documentation
- Team collaboration
- Customer outreach
- Effective communication
- Problem solving
- Customer service
- Decision-making
References
References available upon request.
Timeline
Tele-Ed Specialist
Sorenson Communications
03.2017 - 03.2025
High School Diploma -
Rancho High School
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