Memori Graves
Rienzi,MS
Summary
Dynamic professional with a proven track record at Pathway Christian Academy, enhancing student development and streamlining operations at Physicians Urgent Care. Expert in oral communication and instructional support, adept at fostering learning environments and improving office efficiency. Excelled in patient coordination, blending empathy with organizational skills to elevate patient care and support medical staff.
Overview
15
15
years of professional experience
Work History
Assistant Teacher
Pathway Christian Academy
10.2015 - 05.2016
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Assistant Office Manager
Physicians Urgent Care
06.2008 - 10.2014
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appearance.
- Assisted with Medical Billing.
Patient Coordinator
Brophy and Lovell Neurosurgical Clinic
02.2001 - 05.2008
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Assisted the RN during clinic.
Education
High School Diploma -
West Memphis High School
West Memphis, AR05-1999
Skills
- Oral communication
- Learning support
- Teaching strategies
- Instructional support
Timeline
Assistant Teacher
Pathway Christian Academy
10.2015 - 05.2016
Assistant Office Manager
Physicians Urgent Care
06.2008 - 10.2014
Patient Coordinator
Brophy and Lovell Neurosurgical Clinic
02.2001 - 05.2008
High School Diploma -
West Memphis High School
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