Mena Kualleny
3692 Shoal Way Powel, Ohio
Summary
Dynamic pharmacist with extensive experience at Bonsecours Mercy Health, excelling in medication therapy management and drug safety. Proven ability to enhance patient outcomes through effective communication and therapeutic drug monitoring. Skilled in staff training and inventory management, committed to continuous improvement in quality of care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacist
Bonsecours Mercy Health
11.2023 - Current
- Medication Order Review, and verification
- Drug monitoring ( vancomycin/ anticoagulants/ Tikosyn).
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
- prepare and dispense medications, ensuring accurate dosages and administration routes.
- IV Medication Preparation: prepare intravenous medications, a critical aspect of inpatient care
Mid-night Shift Pharmacist
Ohio Health Riverside Hospital
05.2023 - 11.2023
- Make appropriate evidence-based , patient centered medication recommendations.
- Maintain proficiency in hospital system computer system and medication ordering system
- Provide accurate, and safe appropriate medication therapy based on Patients' age and need
- Pharmacy consult completion
- Dispense and verify IV medications
- Give recommendations to health care providers, and nurses.
Pharmacist
Kings Daughters Hospital
08.2022 - 04.2023
- Orders verification
- Answering provider's questions and concerns.
- IV preparation and verification
- Consult completion
- Drug level monitoring ( Vancomycin, and Warfarin)
Pharmacy Intern
Charleston Area Medical Center Health System Inc.
02.2019 - 04.2021
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Medication distribution process
- Filling nd timely deliver medications
- communicate with pharmacists regarding medications issues and concerns
Pharmacist Assistant Manager
El-Nazeem Pharmacy
07.2015 - 05.2017
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.
- Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and wellbeing.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
Pharmacist
El-Nazeem Pharmacy
12.2013 - 05.2015
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Product Specialist
Utopia Pharmaceuticals
01.2010 - 11.2013
- Assisted with demonstrations for Company's products ( BOLKATESN" to CARDIOLOGIST
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to other drug rep junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Drug Representative
CHEMIPHARM Pharmaceutical
06.2007 - 12.2009
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Education
Doctor of Pharmacy - Pharmacy
University of Charleston
Charleston05-2022
Bachelor - Pharmaceutical Sciences
Cairo University
Cairo, Egypt 05-2007
Skills
- Customer service and communication skills
- Drug safety
- Medication expertise
- Verifying orders
- Continuing education
- Therapeutic drug monitoring
- Staff training
- Drug inventory management
- Medication dispensing
Certification
- Oh pharmacist license
- KY pharmacist license
- ACLS certificate
- BLS certificate
- APHA immunization certificate
Timeline
Pharmacist
Bonsecours Mercy Health
11.2023 - Current
Mid-night Shift Pharmacist
Ohio Health Riverside Hospital
05.2023 - 11.2023
Pharmacist
Kings Daughters Hospital
08.2022 - 04.2023
Pharmacy Intern
Charleston Area Medical Center Health System Inc.
02.2019 - 04.2021
Pharmacist Assistant Manager
El-Nazeem Pharmacy
07.2015 - 05.2017
Pharmacist
El-Nazeem Pharmacy
12.2013 - 05.2015
Product Specialist
Utopia Pharmaceuticals
01.2010 - 11.2013
Drug Representative
CHEMIPHARM Pharmaceutical
06.2007 - 12.2009
Doctor of Pharmacy - Pharmacy
University of Charleston
Bachelor - Pharmaceutical Sciences
Cairo University
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