Mency Imbert
Miami,FL
Overview
2
2
years of professional experience
Work History
Engagement Ambassador
Ruffalo Noel Levitz, LLC
09.2023 - 05.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Answered hundreds of calls per shift to build relationships with prospects and clients.
- Maintained professionalism and efficiency while working closely with leadership.
Cashier
La Paix Bakery
10.2022 - 05.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within restaurants environment.
Education
Bachelor of Arts - English
University of Florida
Gainesville, FL12.2025
Skills
- Customer Engagement
- Community Relations
- Computer Literacy
- Product Knowledge
- Product Recommendations
- Revenue Generation
Websites
Timeline
Engagement Ambassador
Ruffalo Noel Levitz, LLC
09.2023 - 05.2024
Cashier
La Paix Bakery
10.2022 - 05.2023
Bachelor of Arts - English
University of Florida