Mendel Kahn
Pomona
Summary
Dynamic professional with extensive management and organizational skills, honed as Head Waiter at Top Notch Catering. Proven track record in enhancing guest satisfaction through effective communication and problem-solving. Successfully led teams and optimized service delivery, ensuring memorable experiences while fostering a collaborative environment. Committed to continuous improvement and strategic growth.
Overview
2026
2026
years of professional experience
Work History
Head Waiter
Top Notch Catering
2025 - Current
- Supervised dining room operations, ensuring exceptional guest experiences and service quality.
- Trained and mentored junior staff on service protocols and menu knowledge.
- Collaborated with kitchen staff to coordinate timely meal delivery and presentation standards.
- Managed customer inquiries and resolved issues to maintain satisfaction levels.
- Assisted in planning event layouts and logistics, contributing to seamless execution of large functions.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Program Director
Cheder Lubavitch Morristown
2024 - Current
- Plan and execute school programs.
- Engage students in educational activities.
- Organize and run schoolwide contests and extra curricular events.
- Established and runs reward system.
- Provided ongoing direction and leadership for program operations.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Monitored program performance to identify areas for improvement.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Coordinated resource allocation to optimize program delivery and support.
Tour Guide
Animal Interactions
2022 - 2025
- Led engaging educational tours, enhancing visitor experience and knowledge of animal interactions.
- Developed customized tour itineraries tailored to diverse audience interests and age groups.
- Trained and mentored new tour guides, fostering a collaborative learning environment.
- Implemented feedback systems to improve tour content and delivery based on visitor suggestions.
- Coordinated with animal care staff to ensure safe and informative interactions during tours.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Education
High School Diploma -
Mesivta of Kingston
Kingston, PA06.2022
Skills
Management skills
Organization skills
Communication skills
Interpersonal skills
Languages
Yiddish
Native or Bilingual
Timeline
Head Waiter
Top Notch Catering
2025 - Current
Program Director
Cheder Lubavitch Morristown
2024 - Current
Tour Guide
Animal Interactions
2022 - 2025
High School Diploma -
Mesivta of Kingston