Hi, I’m
Meng Vue-Fernandez
Sacramento,California
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
9
years of professional experience
1
Certification
Work History
McDonalds
Shift Manager
12.2020 - Current
Job overview
- Daily maintenance of work equipment
- Daily inventory restocking and tracking
- Efficient training of new employees
- Management of crew and store
- Customer satisfaction guarantor
- Management of waste reduction
- Flexibility to work any position in store
- Customer service representative for the store
- Management of shift proceeds and deposits
- Store appearance upkeep
- Creation and completion of target-able goals
The Courte at Citrus Heights
Health Services Provider
10.2019 - 05.2020
Job overview
- Resolution of conflicts between aggravated parties
- Development of well-structured team communications
- Streamlined information sharing for team meetings
- Improvisation of working operations
- Provision of exceptional client to worker support
- Experience with memory-care patients and provision of personalized care
- Resolution of client satisfaction through improved quality of services
- On-site flexibility for different working positions
IHSS
Home Health Aide Provider
04.2015 - 12.2019
Job overview
- Initiator of physician and hospital orientations
- Development of personalized daily and weekly schedule
- Tracking and documentation of patient health and changes
- Performance of living space upkeep
- Active assistance to patients daily living, including medical, mobility, and general household utilities
- Administration of medicine
- Promotion of healthy lifestyle
Target
Electronics Team Member
11.2018 - 01.2019
Job overview
- Frequent upkeep of equipment repairs and cleanliness
- Quality assurance of all electronic products
- Work area sanitization
- Flexibility to work outside of projected work field to meet targeted objectives
- Training of newer employees
- Promotion of supportive work environment
Education
Grant Union Highschool
High School Diploma
06.2014
University Overview
- Rank: Top 16% of class
- Community service volunteer
- GEO academy
- GPA: 3.52
Skills
- Flexibility
- Fast Learner
- Customer Service Focus
- Technology Repairs
- Leadership
- Employee Training
- Situational Awareness
- Microsoft Excel
- Cash Handling
- Decision-Making
- Technical Troubleshooting
Certification
ServSafe Manager, ServSafe, 04/01/24, https://premierfoodsafety-prod-files.s3.amazonaws.com/files/servsafe/849/8499167.pdf
Languages
Hmong
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Manager
McDonalds
12.2020 - Current
Health Services Provider
The Courte at Citrus Heights
10.2019 - 05.2020
Electronics Team Member
Target
11.2018 - 01.2019
Home Health Aide Provider
IHSS
04.2015 - 12.2019
Grant Union Highschool
High School Diploma