Mengyu Hai
Summary
Experienced warehouse operations manager skilled in program management, team building, and performance optimization. Proven track record of establishing best practices for successful high-volume fulfillment and supply chain management. Strong problem-solving abilities, thirst for knowledge, and exceptional communication skills. Ready to drive team success and deliver positive outcomes. Eager to take on new challenges and propel organizational objectives with dedication and enthusiasm. Organized and reliable candidate proficient in managing multiple priorities with a can-do attitude, always willing to assume additional responsibilities for team success.
Overview
4
4
years of professional experience
Work History
Material Handler
FedEx
10.2024 - Current
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Packed items into appropriate containers for shipment.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Sales Consultant
Safford Brown Automotive Group
04.2024 - 08.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Warehouse Management
Amazon Hub
06.2023 - 03.2024
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Comic Store Management
The Inner Geek
08.2021 - 02.2023
- 18 month of experience of action figure/comic books store management.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
College undergrad - Computer Science
Marshall University
Huntington, WV05.2024
Skills
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Java
- Forklift operations
- Project management
- Verbal and written communication
- Warehouse operations
- Inventory reporting
- Warehouse management
- Warehouse safety
- Equipment operation
Accomplishments
- Supervised team of 30 staff members.
- Documented and resolved missed loaded items which led to no loss within the company.
Languages
Chinese - Fluent
English - Expert
Timeline
Material Handler
FedEx
10.2024 - Current
Sales Consultant
Safford Brown Automotive Group
04.2024 - 08.2024
Warehouse Management
Amazon Hub
06.2023 - 03.2024
Comic Store Management
The Inner Geek
08.2021 - 02.2023
College undergrad - Computer Science
Marshall University
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