Mentzie Rahman
Greensboro,NC
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
17
17
years of professional experience
Work History
Hospice Social Worker
Authoracare Collective
03.2024 - Current
- Empowers patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
- Provided crisis intervention services for patients and families experiencing acute emotional distress during the end-of-life process.
- Assisted bereaved family members with grief support services, connecting them to community resources when needed.
- Enhanced patient and family understanding of hospice services by providing thorough education and resources.
- Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.
Social Work Case Manager
Novant Health, Forsyth Medical Center
02.2023 - 03.2024
- Conducted psycho-social assessments with patients and families to develop discharge planning, crisis intervention and information referral coordination services.
- Partnered with interdisciplinary team to develop and implement individualized care plans and interventions in electronic charting systems.
- Assisted units with difficult and complex social situations and provides social work interventions as appropriate.
Social Work Case Manager
Atrium Health Carolinas Medical Center
07.2021 - 02.2023
- Interviewed clients, and families, to assess situations, and implement services to address needs.
- Collaborates with multidisciplinary team to deliberate on complex medical cases causing discharge barriers and enact safe discharge plans.
- Submitted FL2 referrals and facilitated admissions to rehab, skilled nursing facilities and initiated home health.
Social Work Student Intern
Church World Service
08.2018 - 05.2019
- Provided airport reception for newly-arrived refugees and oriented clients to their environment.
- Conducted intake screenings and developed self-sufficiency plans for clients to achieve within 180 days
- Facilitated employment sessions and practiced mock interviews.
Refugee Case Manger
AmeriCorps, The Center For New North Carolinians
09.2017 - 08.2018
- Performed comprehensive assessment of clients' cases to determine barriers to self-sufficiency.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Interviewed clients to assess needs and determine most suitable needs and services.
Mortgage Servicing Specialist
Bank Of America
12.2007 - 11.2014
- Identified and resolved gaps on exception report, trained colleagues on new protocols.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Proved successful working within tight deadlines and fast-paced environment.
Education
Master Of Social Work -
University of North Carolina At Charlotte
Charlotte, NC05-2025
Bachelor of Social Work - Social Work
North Carolina A & T State University
Greensboro, NC12.2020
Skills
- Critical Thinking
- Multidisciplinary Collaboration
- Psychosocial Assessments
- Complex Problem-Solving
- Trauma-Informed Care
- Motivational Interviewing
- Research
- Needs Evaluations
Timeline
Hospice Social Worker
Authoracare Collective
03.2024 - Current
Social Work Case Manager
Novant Health, Forsyth Medical Center
02.2023 - 03.2024
Social Work Case Manager
Atrium Health Carolinas Medical Center
07.2021 - 02.2023
Social Work Student Intern
Church World Service
08.2018 - 05.2019
Refugee Case Manger
AmeriCorps, The Center For New North Carolinians
09.2017 - 08.2018
Mortgage Servicing Specialist
Bank Of America
12.2007 - 11.2014
Master Of Social Work -
University of North Carolina At Charlotte
Bachelor of Social Work - Social Work
North Carolina A & T State University
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